Hallo zusammen, unsere Kunden erhalten beim Bestellabschluss die folgende Fehlermeldung: Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. Incorrect authentication data in Zend/Mail/Protocol/Abstract.php on line 431 Stack trace: #0 Zend/Mail/Protocol/Smtp/Auth/Plain.php(93): Zend\_Mail\_Protocol\_Abstract-\>\_expect(235) #1 Zend/Mail/Protocol/Smtp.php(217): Zend\_Mail\_Protocol\_Smtp\_Auth\_Plain-\>auth() #2 Zend/Mail/Transport/Smtp.php(200): Zend\_Mail\_Protocol\_Smtp-\>helo('localhost') #3 Zend/Mail/Transport/Abstract.php(348): Zend\_Mail\_Transport\_Smtp-\>\_sendMail() #4 Zend/Mail.php(1194): Zend\_Mail\_Transport\_Abstract-\>send(Object(Enlight\_Components\_Mail)) #5 Enlight/Components/Mail.php(332): Zend\_Mail-\>send(NULL) #6 engine/core/class/sOrder.php(932): Enlight\_Components\_Mail-\>send() #7 engine/core/class/sOrder.php(810): sOrder-\>sendMail(Array) #8 [internal function]: sOrder-\>sSaveOrder() #9 cache/proxies/sOrderProxy.php(11): call\_user\_func\_array(Array, Array) #10 Enlight/Hook/HookManager.php(179): Shopware\_Proxies\_sOrderProxy-\>executeParent('sSaveOrder', Array) #11 cache/proxies/sOrderProxy.php(23): Enlight\_Hook\_HookManager-\>executeHooks(Object(Shopware\_Proxies\_sOrderProxy), 'sSaveOrder', Array) #12 Shopware/Controllers/Frontend/Payment.php(113): Shopware\_Proxies\_sOrderProxy-\>sSaveOrder() #13 Shopware/Plugins/Default/Frontend/SwagPaymentPaypal/Controllers/Frontend/PaymentPaypal.php(409): Shopware\_Controllers\_Frontend\_Payment-\>saveOrder('EC-9ND72224K991...', '0b46aba552c2c13...') #14 Shopware/Plugins/Default/Frontend/SwagPaymentPaypal/Controllers/Frontend/PaymentPaypal.php(275): Shopware\_Controllers\_Frontend\_PaymentPaypal-\>finishCheckout(Array) #15 Enlight/Controller/Action.php(148): Shopware\_Controllers\_Frontend\_PaymentPaypal-\>returnAction() #16 Enlight/Controller/Dispatcher/Default.php(521): Enlight\_Controller\_Action-\>dispatch('returnAction') #17 Enlight/Controller/Front.php(214): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #18 Shopware/Components/HttpCache/HttpKernel.php(79): Enlight\_Controller\_Front-\>dispatch() #19 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(434): Shopware\Components\HttpCache\HttpKernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #20 Shopware/Components/HttpCache/AppCache.php(242): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #21 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(403): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #22 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(303): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #23 Shopware/Components/HttpCache/AppCache.php(162): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #24 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(192): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #25 Shopware/Components/HttpCache/AppCache.php(97): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #26 Shopware/Bootstrap.php(70): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #27 Enlight/Application.php(192): Shopware\_Bootstrap-\>run() #28 shopware.php(83): Enlight\_Application-\>run() #29 {main}
Wir verwenden Shopware 4.1.4 HTTP und APC Cache wurden zu Testzwecken auch deaktiviert. Leider ohne Erfolg. Weiß jemand eine Lösung? Besten Dank vorab, Phil
Hallo zusammen, das Problem konnte gelöst werden. Wenn noch jemand diese Fehlermeldung erhält, liegt es an den Mail-Einstellungen. In unserem Fall wurde das Kennwort des Mail-Kontos geändert. Grüße