Fehlermeldungen in error_log auf Server untersuchen (mögliche PHP-Fehler)
Bitte nicht mit Shopware Log verwechseln. Liegt meist außerhalb vom httpdocs-Order der Domain - ggf. beim Hoster anfragen.
successfalseisCsrfException"true"error"The provided CSRF-Token is invalid. If you’re sure that the request to path „/backend/Order/sendMail?_dc=1570702268962“ should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface."error_message"The provided CSRF-Token is invalid. If you’re sure that the request to path „/backend/Order/sendMail?_dc=1570702268962“ should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface.„error_file"engine/Shopware/Components/CSRFTokenValidator.php"error_trace“#0 engine/Library/Enlight/Event/Handler/Default.php(87): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs))\n#1 engine/Library/Enlight/Event/EventManager.php(214): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs))\n#2 engine/Library/Enlight/Controller/Action.php(175): Enlight_Event_EventManager->notify(‚Enlight_Control…‘, Object(Enlight_Controller_ActionEventArgs))\n#3 engine/Library/Enlight/Controller/Dispatcher/Default.php(478): Enlight_Controller_Action->dispatch(‚sendMailAction‘)\n#4 engine/Library/Enlight/Controller/Front.php(228): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp))\n#5 engine/Shopware/Kernel.php(185): Enlight_Controller_Front->dispatch()\n#6 vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)\n#7 vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true)\n#8 engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL)\n#9 vendor/symfony/http-kernel/HttpCache/HttpCache.php(238): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true)\n#10 engine/Shopware/Components/HttpCache/AppCache.php(99): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true)\n#11 shopware.php(122): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request))\n#12 {main}„message"The provided CSRF-Token is invalid. If you’re sure that the request to path „/backend/Order/sendMail?_dc=1570702268962“ should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface.“
[201S9-10-10 10:43:49] core.ERROR: Could not send order mail for ordernumber 21872 to address kerstinpetereit65@gmx.de {“exception”:"[object] (Enlight_Exception(code: 0): Mail-Template with name “sORDER” could not be found. at /var/www/vhosts/hosting128587.xxx.net/httpdocs/engine/Shopware/Components/TemplateMail.php:185)"} {“uid”:“f6cc5b8”}
[2019-10-10 11:01:23] core.ERROR: Could not send order mail for ordernumber 21873 to address .de {“exceptionxxxobject] (Enlight_Exception(code: 0): Mail-Template with name “sORDER” could not be found. at /var/www/vhosts/hosting1xxx87.a2e0a.netcup.net/httpdocs/engine/hopware/Components/TemplateMail.php:185)”} {“uid”:“3f23f35”}
[2019-10-10 11:07:29] core.ERROR: Could not send user registration email to address xxx@googlemail.com {“exception”:“Mail-Template with name “sREGISTERCONFIRMATION” could not be found.”} {“uid”:“c71f960”}
[2019-10-10 11:09:03] core.ERROR: Could not send order mail for ordernumber 21874 to address xxx@googlemail.com {“exception”:"[object] (Enlight_Exception(code: 0): Mail-Template with name “sORDER” could not be found. at /var/www/vhosts/hostingxxx587.a2e0a.netcup.net/httpdocs/engine/Shopware/Components/TemplateMail.php:185)"} {“uid”:“14de0ea”}
Eigentlich verschwinden von alleine keine Mail Vorlagen - jedenfalls nicht die von Shopware.
Was ICH machen würde:
Mir die Shopware Version noch mal herunterladen. Aus der Installation die SQL raus suchen, und somit die fehlenden Vorlagen wieder importieren. Zuvor jedoch die Datenbank kontrollieren und ein Backup machen.