Hi zusammen, seit zwei Wochen haben wir einen weiteren Shop installiert und anfangs lief alles rund. Nach wenigen Tagen trat immer wieder die Fehlermeldung „0 Communication Failure“ beim Öffnen verschiedener Seiten im Backend auf. Da man durch das Klicken von „OK“ das Fenster los wurde und wie gewohnt weiterarbeiten konnte, war das noch kein großes Problem. Seit zwei Tagen bekommen wir jedoch beim Öffnen eines Artikels (egal welcher und wirklich bei jedem Öffnen) die Fehlermeldung „404 Not Found“ mit einer sehr langen Fehlermeldung (durch Klicken von „ok“ kann man dennoch die Artikel öffnen). Hinzu kommt nun noch, dass wir den Unterpunkt „Bestellungen“ nicht mehr öffnen können und dort die Fehlermeldung „503 Service Unavailable“ erhalten. Da weder unser Webhoster noch unsere Werbeagentur/Shopwarepartner weiterhelfen konnten, war ich soweit die ganze Seite neu zu installieren. Gesagt getan, gerade geöffnet und bekomme beim ersten Öffnen die Fehlermeldung „0 Communication Failure“. So langsam bin ich dem Latein am Ende. Erkennt sich zufällig jemand in dieser Situation wieder und kann uns weiterhelfen? Vielen Dank im voraus. Beste Grüße Thorsten
Kurzer Nachtrag…die 404 Fehlermeldung spuckt mir folgende Problembeschreibung aus: Shopware 5.0.4 (Rev. 201509160944) - Backend © shopware AG iframe { border: 0 none !important; width: 100%; height: 100%; } #nav ul { top: 26px !important } #header li.main { height: 28px !important } .deprecated { color: #fff; font-size: 11px; font-weight: 700; text-align: center } Ext.editorLang = ‘de’; Ext.shopwareRevision = ‘201509160944’; var userName = ‘Topolino’, maxParameterLength = ‘0’; Ext.define(‘Shopware.app.Application’, { extend: ‘Ext.app.Application’, name: ‘Shopware’, singleton: true, autoCreateViewport: false, requires: [‘Shopware.container.Viewport’], baseComponents: { ‘Shopware.container.Viewport’: false, ‘Shopware.apps.Index.view.Menu’: false, ‘Shopware.apps.Index.view.Footer’: false }, viewport: null, launch: function() { var me = this, preloader = Ext.create(‘Shopware.component.Preloader’).bindEvents(Shopware.app.Application), errorReporter = Ext.create(‘Shopware.global.ErrorReporter’).bindEvents(Shopware.app.Application) /** * Activates the Ext.fx.Anim class globally and * drives the animations our CSS 3 if supported. */ Ext.enableFx = true; this.addEvents(‘baseComponentsReady’, ‘subAppLoaded’); // Disable currency sign Ext.apply(Ext.util.Format, { currencySign: ‘’ }); // Fix default date format Ext.Date.defaultFormat = Ext.util.Format.dateFormat; this.callParent(arguments); this.addSubApplication({ name: “Shopware.apps.Index”, controller: “customizing”, params: , localizedName: ‘Shopware’, firstRunWizardEnabled: 0, sbpLogin: 0, updateWizardStarted: 1 }); // Start preloading the icon sets me.iconPreloader = Ext.create(‘Shopware.component.IconPreloader’, { loadPath: “http://topolino-vechta.de/themes/Backend/ExtJs/backend/_resources/resources/css” }); }, /** * Checks if all base components are loaded and rendered. * If truthy the preloader will be triggered. * * @param cmp - Component which calls the method * @return void */ baseComponentIsReady: function(cmp) { var me = this, allReady = true; me.baseComponents[cmp.$className] = true; Ext.iterate(me.baseComponents, function(index, item) { if(!item) { allReady = false; return false; } }); if(allReady) { window.setTimeout(function() { me.fireEvent(‘baseComponentsReady’, me); }, 1000); } } }); /** Basic loader configuration */ Ext.Loader.setConfig({ enabled: true, disableCaching: true, disableCachingParam: ‘no-cache’, disableCachingValue: ‘1443786775+1+1’ }); Ext.Loader.setPath(‘Shopware.apps’, ‘/backend’, ‘?file=app’); Ext.onReady(function() { var timeField = Ext.create(‘Ext.form.field.Time’); this.timeFormat = timeField.format; }); die 503 Fehlermeldung diese hier: Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. An exception occurred while executing 'SELECT s0_.id AS id0, s0_.ordernumber AS ordernumber1, s0_.userID AS userID2, s0_.status AS status3, s0_.cleared AS cleared4, s0_.paymentID AS paymentID5, s0_.dispatchID AS dispatchID6, s0_.partnerID AS partnerID7, s0_.subshopID AS subshopID8, s0_.invoice_amount AS invoice_amount9, s0_.invoice_amount_net AS invoice_amount_net10, s0_.invoice_shipping AS invoice_shipping11, s0_.invoice_shipping_net AS invoice_shipping_net12, s0_.ordertime AS ordertime13, s0_.transactionID AS transactionID14, s0_.comment AS comment15, s0_.customercomment AS customercomment16, s0_.internalcomment AS internalcomment17, s0_.net AS net18, s0_.taxfree AS taxfree19, s0_.temporaryID AS temporaryID20, s0_.referer AS referer21, s0_.cleareddate AS cleareddate22, s0_.trackingcode AS trackingcode23, s0_.language AS language24, s0_.currency AS currency25, s0_.currencyfactor AS currencyfactor26, s0_.remote_addr AS remote_addr27, s0_.deviceType AS deviceType28, s1_.ID AS ID29, s1_.date AS date30, s1_.type AS type31, s1_.userID AS userID32, s1_.orderID AS orderID33, s1_.amount AS amount34, s1_.docID AS docID35, s1_.hash AS hash36, s2_.id AS id37, s2_.name AS name38, s2_.template AS template39, s2_.numbers AS numbers40, s2_.left AS left41, s2_.right AS right42, s2_.top AS top43, s2_.bottom AS bottom44, s2_.pagebreak AS pagebreak45, s3_.id AS id46, s3_.documentID AS documentID47, s4_.id AS id48, s4_.orderID AS orderID49, s4_.articleID AS articleID50, s4_.taxID AS taxID51, s4_.tax_rate AS tax_rate52, s4_.status AS status53, s4_.ordernumber AS ordernumber54, s4_.articleordernumber AS articleordernumber55, s4_.price AS price56, s4_.quantity AS quantity57, s4_.name AS name58, s4_.shipped AS shipped59, s4_.shippedgroup AS shippedgroup60, s4_.releasedate AS releasedate61, s4_.modus AS modus62, s4_.esdarticle AS esdarticle63, s4_.config AS config64, s4_.ean AS ean65, s4_.unit AS unit66, s4_.pack_unit AS pack_unit67, s5_.id AS id68, s5_.detailID AS detailID69, s5_.attribute1 AS attribute170, s5_.attribute2 AS attribute271, s5_.attribute3 AS attribute372, s5_.attribute4 AS attribute473, s5_.attribute5 AS attribute574, s5_.attribute6 AS attribute675, s5_.swag_customizing AS swag_customizing76, s6_.id AS id77, s6_.paymentID AS paymentID78, s6_.customergroup AS customergroup79, s6_.subshopID AS subshopID80, s6_.pricegroupID AS pricegroupID81, s6_.encoder AS encoder82, s6_.password AS password83, s6_.active AS active84, s6_.email AS email85, s6_.firstlogin AS firstlogin86, s6_.lastlogin AS lastlogin87, s6_.accountmode AS accountmode88, s6_.confirmationkey AS confirmationkey89, s6_.sessionID AS sessionID90, s6_.newsletter AS newsletter91, s6_.validation AS validation92, s6_.affiliate AS affiliate93, s6_.paymentpreset AS paymentpreset94, s6_.language AS language95, s6_.referer AS referer96, s6_.internalcomment AS sehr lang und aus meiner Sicht auch nicht wirklich aussagekräftig