Shop neu aufgesetzt 5.6.3 nach der Konfiguration gehts nicht weiter

Shopware 5 Installation/Einstieg
1

Hallo ich bekomme folgende fehler gemeldet -  kann leider damit nichts anfangen  - woran liegt es das es nicht weiter geht ?

Slim Application Error
The application could not run because of the following error:

Details

Type: ErrorException
Code: 2
Message: require_once(): open_basedir restriction in effect. File(/var/www/vhosts/hosting129927.a2e16.netcup.net) is not within the allowed path(s): (/var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/:/tmp/:/var/lib/php5/sessions:/var/lib/php/sessions:/var/www/vhosts/hosting129927.a2e16.netcup.net/tmp)
File: /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php
Line: 8
Trace

#0 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php(8): Slim\Slim::handleErrors(2, 'require_once():...', '/var/www/vhosts...', 8, Array)
#1 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php(8): require_once()
#2 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/composer/autoload_real.php(70): require('/var/www/vhosts...')
#3 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/composer/autoload_real.php(60): composerRequireShopware('574b1c4a61c1930...', '/var/www/vhosts...')
#4 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/autoload.php(7): ComposerAutoloaderInitShopware::getLoader()
#5 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/autoload.php(31): require('/var/www/vhosts...')
#6 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(114): require_once('/var/www/vhosts...')
#7 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#8 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(126): Pimple\Container->offsetGet('shopware.contai...')
#9 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#10 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(139): Pimple\Container->offsetGet('shopware.theme_...')
#11 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#12 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/app.php(496): Pimple\Container->offsetGet('theme.service')
#13 [internal function]: {closure}()
#14 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Route.php(468): call_user_func_array(Object(Closure), Array)
#15 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Slim.php(1355): Slim\Route->dispatch()
#16 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/Flash.php(85): Slim\Slim->call()
#17 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/MethodOverride.php(92): Slim\Middleware\Flash->call()
#18 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/PrettyExceptions.php(67): Slim\Middleware\MethodOverride->call()
#19 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Slim.php(1300): Slim\Middleware\PrettyExceptions->call()
#20 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/index.php(75): Slim\Slim->run()
#21 {main}

 

2

meine PHP Version ist auf 7.3 eingestellt.

Gruss Bow

3

Habe das gleiche Problem mit 5.6.3, bin auch bei netcup

4

Kann mir jemand helfen, komme nicht weiter?

5

Hi,

versucht mal den Ordner /files/update umzubenennen und dann den Shop neu zu laden. Das Update scheint wohl sauber durch zu laufen aber wegen irgendwelchen Berechtigungen des php Nutzers können Dateien final nicht gelöscht werden. Bei mir hat dieses Vorgehen beim Upgrade einer 5.6.3 auf 5.6.4 geholfen.

Hoffentlich hilft es den ein oder andern :wink:

VG