Forbidden triangle while checkout

Hi. 

Can please anyone help?

I see this ‘’ Forbidden Triangle image ‘’ while I try to checkout and also when I press the complete payment button it just keep loading but it never goto the next page. 

I HAVE NO IDEA WHY.

Any help will be really appreciated. Thanks

Take a look at your console / network tab. Check also the server error logs for the exact error. What’s the url to your site? …

Hi.

Thanks for your reply. 

The url is . https://seyaraco.c01.tmdcloud.london

 

 

Yeah … take a look at the console.

Failed to load resource: the server responded with a status of 403 ()
payment-selection:1 Refused to set the document’s base URI to ‘https://www.paypalobjects.com/web/res/d96/fb722e96099e7f9b67c856594c1b0’ because it violates the following Content Security Policy directive: “base-uri ‘self’ https://*.paypal.com”.

This is the actual error. I assume it’s because you don’t have a valid SSL certificate and you also didn’t enabled the SSL option in Shopware. So - Switch to https with a valid SSL cert and i think it should work.  If you don’t host the site by yourself, ask your hosting provider regarding the SSL cert.

How to enable SSL in Shopware: https://en-community.shopware.com/How-to-configure-and-activate-an-SSL-certificate_detail_1527.html

Yeah thats correct really appreciat your help. There is one last thing though. I see paypal button everywhere it supposed to be but as soon as I add something to the cart and press proceed yo checkout button. after that paypal button dessapears  even though i dont complete the purchase and come back to visit the cart or visit any product until I sign out or exit the guest session and reopn the webpage.

mh … I can’t reproduce this issue. I can see the the paypal button and even if i cancel the payment process i can still the paypal checkout button. ( Chrome Browser ).

Hi. 

Thanks for your reply.

TO PRODUCE THE ISSUE PLEASE FOLLOW THE STEPS BELOW…

PLEASE SIGNUP AT MY WEBPAGE FIRST AND THEN SIGN OUT AND THEN FOLLOW THE STEP AS BELOW…

1 - Click on: http://seyaraco.c01.tmdcloud.london/

2 - Then click on ‘‘Chargers’’ category

3 - Then click on ‘‘Test Car Charger’’

4 - Here you can see paypal button then click on ‘‘Add to shopping cart’’ button

5 - Now here you can also see paypal button but now click on ‘‘Proceed to checkout’’ button (NOT ON PAYPAL CHECKOUT BUTTON)

6 - Now it will ask for to sign in to your account so please do so

7 - Now click on the ‘‘Back to the shop’’ button in the top right hand side.

NOW IF YOU CLICK ON THE CART YOU WILL NEVER SEE PAYPAL BUTTON EVEN YOU WILL NOT SEE THAT BUTTON IN ANY PRODUCT DETAILS PAGE TOO.

I now have ssl installed and active but still get this Rubbish NO IDEA WHY ???

Did you check your API credentials and veryfied them in the backend? There is a button for this in the plugin configuration.

When using paypal plus, this feature needs to be activated for your account. I don’t know if it is accessible for non-german merchants at all. You need to ask paypal for this.

I disable the paypal plus and now it is sorted. Many thanks REALLY appreciate your help.