Error bei email Versand

Hi, 

kann mir jemand helfen folgendes Problem zu fixen ?

Meine Kunden aus Frankreich ( Shop FR ) bekommen keine emails über das Shopsystem

Folgenden Error bekomm ich in diesem Fall als admin vom Shopsystem

Danke für Eure Hilfe vorab

 

Message:

 Could not send order mail for ordernumber 31268 to address \*\*\*\*@\*\*\*\*.fr Time:

 2018-01-03T13:08:30.224585+0100

Channel:

 core

Context:

 { "exception": { "class": "Enlight\_Exception", "message": "Syntax Error a4" on line 66 "" - Unexpected "”}\n"", "code": 0, "file": "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:177", "trace": ["/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:148", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:235", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:194", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:910", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:814", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:844", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:375", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Action.php:159", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Dispatcher/Default.php:530", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Front.php:223", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Kernel.php:189", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:491", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:268", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:258", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:275", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:143", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:206", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:116", "/www/htdocs/w007ff74/sunshine/b2b/shopware.php:118"], "previous": { "class": "SmartyCompilerException", "message": "Syntax Error in template "5501e997a801d0d72cc31e1f5a709247fbf7cea4" on line 66 "" - Unexpected "”}\n"", "code": 0, "file": "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:657", "trace": ["/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php:3144", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php:3209", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_smartytemplatecompiler.php:113", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:192", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_template.php:187", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatebase.php:155", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:168", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:148", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:235", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:194", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:910", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:814", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:844", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:375", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Action.php:159", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Dispatcher/Default.php:530", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Front.php:223", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Kernel.php:189", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:491", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:268", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:258", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:275", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:143", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:206", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:116", "/www/htdocs/w007ff74/sunshine/b2b/shopware.php:118"] } } }

request:

 { "uri": "/b2b/fr/checkout/finish", "method": "POST", "query": { "module": "frontend", "controller": "checkout", "action": "finish" }, "post": { "sComment": "", "sAGB": "on", "\_\_csrf\_token": "RB2TPNp0nSuxuDFedFJArCBFaLqx1C" } }

session:

 No session data available

shopId:

 4

shopName:

 French

Irgendwo eine Variable nicht richtig geschlossen ? 

 "message": "Syntax Error a4"  on line 66 ""  - Unexpected "”}\n"",

 

ok danke

aber was kann ich dagegen tun ?

Vermutlich muss die Email Vorlage sORDER die französische Variante angepasst werden. Wenn du selber den Fehler nciht finden kannst, kopiere doch die französische Übersetzung hierhin 

Hi,

Leider besteht das Problem nach wie vor

Danke vorab für die Hilfe …

Französische Übersetzung wäre diese hier:

 

{include file=“string:{config name=emailheaderplain}”}

Bonjour {$billingaddress.firstname} {$billingaddress.lastname},

merci pour votre commande à {config name=shopName} (Nombre: {$sOrderNumber}) le {$sOrderDay|date:“DATE_MEDIUM”} à {$sOrderTime|date:“TIME_SHORT”}.
Information à propos de votre commande:

Pos. Article.Nr.             Montant        Prix        Total
{foreach item=details key=position from=$sOrderDetails}
{$position+1|fill:4} {$details.ordernumber|fill:20} {$details.quantity|fill:6} {$details.price|padding:8} EUR {$details.amount|padding:8} EUR
{$details.articlename|wordwrap:49|indent:5}
{/foreach}

Transport: {$sShippingCosts}
Total Net: {$sAmountNet}
{if !$sNet}
Montant Total: {$sAmount}
{/if}

Mode de règlement: {$additional.payment.description}
{include file=“string:$additional.payment.additionaldescription”}
{if $additional.payment.name == “debit”}
Coordonnées bancaires:
Compte: {$sPaymentTable.account}
Zip:{$sPaymentTable.bankcode}
Le montant sera prélevé de votre compte dans les jours à venir.
{/if}
{if $additional.payment.name == “prepayment”}

Nos coordonnées bancaires:
{config name=bankAccount}
{/if}

{if $sComment}
Votre commentaire:
{$sComment}
{/if}

Addresse de facturation:
{$billingaddress.company}
{$billingaddress.firstname} {$billingaddress.lastname}
{$billingaddress.street}
{if {config name=showZipBeforeCity}}{$billingaddress.zipcode} {$billingaddress.city}{else}{$billingaddress.city} {$billingaddress.zipcode}{/if}
{$billingaddress.phone}
{$additional.country.countryname}

Adresse de livraison:
{$shippingaddress.company}
{$shippingaddress.firstname} {$shippingaddress.lastname}
{$shippingaddress.street}
{if {config name=showZipBeforeCity}}{$shippingaddress.zipcode} {$shippingaddress.city}{else}{$shippingaddress.city} {$shippingaddress.zipcode}{/if}
{$additional.countryShipping.countryname}

{if $billingaddress.ustid}
Votre numéro de TVA: {$billingaddress.ustid}
Après examination validé et si vous commandez depuis un pays membre de l’UE,
vous allez recevoir votre marchandise hors taxes.
{/if}

Si vous avez des questions, n’hésitez pas à nous contacter.

Nous vous souhaitons une bonne journée.

{include file="string:{config name=emailfooterplain}”}
 

Letzte Gänsefüßchen

emailfooterplain}”

sehen etwas anders aus

Wenn möglich bitte die Code-Funktion vom Forum hier benutzen.