Error bei email Versand

Shopware 5 Allgemein
1

Hi, 

kann mir jemand helfen folgendes Problem zu fixen ?

Meine Kunden aus Frankreich ( Shop FR ) bekommen keine emails über das Shopsystem

Folgenden Error bekomm ich in diesem Fall als admin vom Shopsystem

Danke für Eure Hilfe vorab

 

Message:

 Could not send order mail for ordernumber 31268 to address \*\*\*\*@\*\*\*\*.fr Time:

 2018-01-03T13:08:30.224585+0100

Channel:

 core

Context:

 { "exception": { "class": "Enlight\_Exception", "message": "Syntax Error a4" on line 66 "" - Unexpected "”}\n"", "code": 0, "file": "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:177", "trace": ["/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:148", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:235", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:194", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:910", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:814", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:844", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:375", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Action.php:159", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Dispatcher/Default.php:530", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Front.php:223", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Kernel.php:189", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:491", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:268", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:258", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:275", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:143", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:206", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:116", "/www/htdocs/w007ff74/sunshine/b2b/shopware.php:118"], "previous": { "class": "SmartyCompilerException", "message": "Syntax Error in template "5501e997a801d0d72cc31e1f5a709247fbf7cea4" on line 66 "" - Unexpected "”}\n"", "code": 0, "file": "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:657", "trace": ["/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php:3144", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php:3209", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_smartytemplatecompiler.php:113", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:192", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_template.php:187", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Smarty/sysplugins/smarty\_internal\_templatebase.php:155", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:168", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/StringCompiler.php:148", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:235", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/TemplateMail.php:194", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:910", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Core/sOrder.php:814", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:844", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Controllers/Frontend/Checkout.php:375", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Action.php:159", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Dispatcher/Default.php:530", "/www/htdocs/w007ff74/sunshine/b2b/engine/Library/Enlight/Controller/Front.php:223", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Kernel.php:189", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:491", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:268", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:258", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:275", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:143", "/www/htdocs/w007ff74/sunshine/b2b/vendor/symfony/http-kernel/HttpCache/HttpCache.php:206", "/www/htdocs/w007ff74/sunshine/b2b/engine/Shopware/Components/HttpCache/AppCache.php:116", "/www/htdocs/w007ff74/sunshine/b2b/shopware.php:118"] } } }

request:

 { "uri": "/b2b/fr/checkout/finish", "method": "POST", "query": { "module": "frontend", "controller": "checkout", "action": "finish" }, "post": { "sComment": "", "sAGB": "on", "\_\_csrf\_token": "RB2TPNp0nSuxuDFedFJArCBFaLqx1C" } }

session:

 No session data available

shopId:

 4

shopName:

 French
2

Irgendwo eine Variable nicht richtig geschlossen ? 

 "message": "Syntax Error a4"  on line 66 ""  - Unexpected "”}\n"",

 

3

ok danke

aber was kann ich dagegen tun ?

4

Vermutlich muss die Email Vorlage sORDER die französische Variante angepasst werden. Wenn du selber den Fehler nciht finden kannst, kopiere doch die französische Übersetzung hierhin 

5

Hi,

Leider besteht das Problem nach wie vor

Danke vorab für die Hilfe …

Französische Übersetzung wäre diese hier:

 

{include file=“string:{config name=emailheaderplain}”}

Bonjour {$billingaddress.firstname} {$billingaddress.lastname},

merci pour votre commande à {config name=shopName} (Nombre: {$sOrderNumber}) le {$sOrderDay|date:“DATE_MEDIUM”} à {$sOrderTime|date:“TIME_SHORT”}.
Information à propos de votre commande:

Pos. Article.Nr.             Montant        Prix        Total
{foreach item=details key=position from=$sOrderDetails}
{$position+1|fill:4} {$details.ordernumber|fill:20} {$details.quantity|fill:6} {$details.price|padding:8} EUR {$details.amount|padding:8} EUR
{$details.articlename|wordwrap:49|indent:5}
{/foreach}

Transport: {$sShippingCosts}
Total Net: {$sAmountNet}
{if !$sNet}
Montant Total: {$sAmount}
{/if}

Mode de règlement: {$additional.payment.description}
{include file=“string:$additional.payment.additionaldescription”}
{if $additional.payment.name == “debit”}
Coordonnées bancaires:
Compte: {$sPaymentTable.account}
Zip:{$sPaymentTable.bankcode}
Le montant sera prélevé de votre compte dans les jours à venir.
{/if}
{if $additional.payment.name == “prepayment”}

Nos coordonnées bancaires:
{config name=bankAccount}
{/if}

{if $sComment}
Votre commentaire:
{$sComment}
{/if}

Addresse de facturation:
{$billingaddress.company}
{$billingaddress.firstname} {$billingaddress.lastname}
{$billingaddress.street}
{if {config name=showZipBeforeCity}}{$billingaddress.zipcode} {$billingaddress.city}{else}{$billingaddress.city} {$billingaddress.zipcode}{/if}
{$billingaddress.phone}
{$additional.country.countryname}

Adresse de livraison:
{$shippingaddress.company}
{$shippingaddress.firstname} {$shippingaddress.lastname}
{$shippingaddress.street}
{if {config name=showZipBeforeCity}}{$shippingaddress.zipcode} {$shippingaddress.city}{else}{$shippingaddress.city} {$shippingaddress.zipcode}{/if}
{$additional.countryShipping.countryname}

{if $billingaddress.ustid}
Votre numéro de TVA: {$billingaddress.ustid}
Après examination validé et si vous commandez depuis un pays membre de l’UE,
vous allez recevoir votre marchandise hors taxes.
{/if}

Si vous avez des questions, n’hésitez pas à nous contacter.

Nous vous souhaitons une bonne journée.

{include file="string:{config name=emailfooterplain}”}
 

6

Letzte Gänsefüßchen

emailfooterplain}”

sehen etwas anders aus

7

Wenn möglich bitte die Code-Funktion vom Forum hier benutzen.