dylan_sddylan_sd MemberComments: 6 Received thanks: 0 Member since: August 2019

Hi! :)

Does anybody know how to configure the contact form?

In email templates i assigned the standard form to the corresponding Sales channel. When sending a test email to myself i don't receive anything.

Furthermore when using the form in the frontend i get an warning that the subject isn't filled in while it actually is.

Which email does the contact form use to send the emails?


  • timbrnstimbrns ModeratorComments: 38 Received thanks: 11 Member since: February 2020

    Hi Dylan,
    there are 3 important factors to have a look at:

    1. you need a mailer up and running in your settings -> system -> mailer (this will get used for the mail)
    2. you need a template for contact forms in your settings -> shop -> email templates 
    3. your contact form which is implemented into a shopping experience needs to have a receiver mail (selectable for each contactform indiviudally)

    Hope this makes it more clear
    Kind regards,

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