Zugriffsfehler bei Update

Hallo zusammen,

habe ein komisches Problem beim Update auf die neueste Version.
Die Berechtigungen auf dem Server scheinen korrekt zu sein, habe es für die erste angegebene Datei auch mal mit 777 probiert, hat aber nichts gebracht.

Für Ideen wäre ich sehr dankbar.

Error

Received an error message.
URL: unpack?offset=0&total=0
Message:

Please try to fix this error and restart the update.

Response

{„code“:0,„message“:„Could not rename the "files/update/files/vendor/shopware/administration/Resources/app/administration/src/module/sw-product/component/sw-product-variants/sw-product-variants-configurator/sw-product-variants-configurator-restrictions/sw-product-variants-configurator-restrictions.scss" key to "vendor/shopware/administration/Resources/app/administration/src/module/sw-product/component/sw-product-variants/sw-product-variants-configurator/sw-product-variants-configurator-restrictions/sw-product-variants-configurator-restrictions.scss".“,„file“:„/var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/knplabs/gaufrette/src/Gaufrette/Filesystem.php“,„line“:67,„trace“:„#0 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Update/src/Steps/UnpackStep.php(111): Gaufrette\Filesystem->rename()\n#1 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Update/src/Controller/BatchController.php(100): Shopware\Recovery\Update\Steps\UnpackStep->run()\n#2 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Update/src/app.php(95): Shopware\Recovery\Update\Controller\BatchController->unpack()\n#3 [internal function]: Closure->{closure}()\n#4 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func()\n#5 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/Route.php(281): Slim\Handlers\Strategies\RequestResponse->__invoke()\n#6 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\Route->__invoke()\n#7 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/Route.php(268): Slim\Route->callMiddlewareStack()\n#8 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/App.php(503): Slim\Route->run()\n#9 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Update/src/app.php(70): Slim\App->__invoke()\n#10 [internal function]: Closure->{closure}()\n#11 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array()\n#12 [internal function]: Slim\DeferredCallable->__invoke()\n#13 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func()\n#14 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\App->Slim\{closure}()\n#15 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/App.php(392): Slim\App->callMiddlewareStack()\n#16 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Common/vendor/slim/slim/Slim/App.php(297): Slim\App->process()\n#17 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/vendor/shopware/recovery/Update/index.php(39): Slim\App->run()\n#18 /var/www/vhosts/h201056.webshop2.dogado.net/httpdocs/public/recovery/update/index.php(6): require_once(‚/var/www/vhosts…‘)\n#19 {main}“}

lg
Joe

Hallo Joe,

da der Fehler direkt nach unpack?offset=0&total=0 scheint es so als könnten keine Dateien auf dem Server geschrieben werden, dass kann neben fehlenden Berechtigung auch andere Gründe haben, wie zu wenig Speicherplatz zum Beispiel. Bitte kontaktiere dazu mal deinen Hoster.

Ansonsten würde ich empfehlen das Update über die Shell durchzuführen: Shopware 6 - Update Guides - Shopware aktualisieren

Viele Grüße aus Schöppingen
Florian Holtgrefe