Hallo zusammen, seit einiger Zeit häufen sich bei uns die Bestellabbrüche. Alles hat damit angefangen, also wir unser Shopsystem auf 4.3.6 geupdated haben. Kunden fingen an uns zu schreiben, dass sie die Bestellung nicht ausführen können, da sie immer auf eine Seite weitergeleitet werden wo dann diese Fehlermeldung kommt: Es ist ein Fehler aufgetreten. Bitte Kontaktieren Sie den Shopbetreiber. Bitte versuchen Sie es mit einer anderen Zahlungsart nochmal. - Warekorb ändern - Zahlungsart ändern Es ist ein Fehler aufgetreten… Das hat uns natürlich zu bedenken gegeben und haben selber mal folgendes Szenario durchgespielt (dabei ist auch bei uns der Fehler aufgetreten): Ich lege als Kunde ein Produkt in den Warenkorb, geh zur Kasse, wähle als Zahlungsart Sofortüberweisung, melde mich als neuer Kunde an und bin dann auf der letzten Seite vom Checkout. Wenn ich mich nun umentscheide und mit PayPal zahlen möchte, also PayPal auswähle und auf Zahlart speichern klicke, dann auf Zahlungspflichtig bestellen klicke kommt die besagte Fehlermeldung. Gestern war es sogar so, dass ich keine Chance hatte die Bestellung mit PayPal durchzuführen. Egal wie oft ich Zahlungsart geändert habe immer wieder der selbe Fehler. Der Fehler kommt aber nicht immer vor, nur ab und zu und Browserabhängig ist er auch nicht, er kommt mit Google Chrome sowie Mozilla Firefox vor. Vorab ein paar Informationen zu unser Plugins etc. Shopsystem: Shopware 5.0.0 Zahlungsanbieter: PayOne (3.0.0) Template: Grest Template von Tab 10 (3.0.1) Das PayOne Plugin haben wir auch schon oft neuinstalliert, der Fehler bleibt leider immer noch bestehen. Weder PayOne, noch der Programmierer unseres Templates (Tab 10) kann uns weiterhelfen. Beide behaupten, dass sie ihrerseits keine Fehler entdecken können und wir als Shopbetreiber sitzen in der Mitte und können nichts unternehmen, nur zusehen wie die Kunden abbrechen. Vielen Dank im Voraus. Viele Grüße Marco_91
Hey was steht denn in den log Dateien von shopware, dort sollte ein Hinweis zusehen sein an was es liegt Gesendet von meinem H60-L12 mit Tapatalk
Hi, deaktiviert oder besser noch, deinstalliert einfach mal eure Plugins bzw. auch gerade Plugins welche in den Checkout eingreifen, wie bspw. PayOne. Probiert dann zu bestellen und guckt ob es funktioniert. Danach dann nach und nach die Plugins wieder aktivieren/installieren. Und dran denken immer wieder den Cache komplett zu löschen und zwar direkt in den Cache Einstellungen, alle Haken rein und auch Theme neu kompilieren. Wie gesagt manchmal bringt es nichts Plugins nur zu deaktivieren dann müssen diese komplett deinstalliert und gelöscht werden. Gruß
Hallo zusammen, also das Plugin deinstalliert und neuinstalliert haben wir schon probiert, allerdings die Prozedere nach der Deinstallation noch nicht probiert, müssen wir mal machen. Wir haben heute Abend innerhalb 1h diese beiden Fehler per Email gesendet bekommen: exception 'PDOException' with message 'SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction' in /home/www/p235343/html/shopware/engine/Library/Zend/Db/Statement/Pdo.php:228 Stack trace: #0 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Statement/Pdo.php(228): PDOStatement-\>execute(Array) #1 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Statement.php(303): Zend\_Db\_Statement\_Pdo-\>\_execute(Array) #2 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Abstract.php(480): Zend\_Db\_Statement-\>execute(Array) #3 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend\_Db\_Adapter\_Abstract-\>query('DELETE FROM `s_...', Array) #4 /home/www/p235343/html/shopware/engine/Library/Enlight/Components/Db/Adapter/Pdo/Mysql.php(75): Zend_Db_Adapter_Pdo_Abstract-\>query('DELETE FROM `s\_...', Array) #5 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Abstract.php(664): Enlight\_Components\_Db\_Adapter\_Pdo\_Mysql-\>query('DELETE FROM `s_...') #6 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1496): Zend_Db_Adapter_Abstract-\>delete('s_order_basket', Array) #7 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(289): sBasket-\>sDeleteArticle('279453') #8 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1422): sBasket-\>sUpdateVoucher() #9 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1026): sBasket-\>sUpdateArticle('277930', '1') #10 /home/www/p235343/html/shopware/engine/Shopware/Core/sAdmin.php(189): sBasket-\>sGetBasket() #11 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(1224): sAdmin-\>sGetPaymentMeanById(58, Array) #12 [internal function]: Shopware_Controllers_Frontend_Checkout-\>getSelectedPayment() #13 /home/www/p235343/html/shopware/cache/production_201504271122/proxies/ShopwareControllersFrontendCheckoutProxy.php(6): call_user_func_array(Array, Array) #14 /home/www/p235343/html/shopware/engine/Library/Enlight/Hook/HookManager.php(192): Shopware_Proxies_ShopwareControllersFrontendCheckoutProxy-\>executeParent('getSelectedPaym...', Array) #15 /home/www/p235343/html/shopware/cache/production_201504271122/proxies/ShopwareControllersFrontendCheckoutProxy.php(25): Enlight_Hook_HookManager-\>executeHooks(Object(Shopware_Proxies_ShopwareControllersFrontendCheckoutProxy), 'getSelectedPaym...', Array) #16 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(857): Shopware_Proxies_ShopwareControllersFrontendCheckoutProxy-\>getSelectedPayment() #17 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(873): Shopware_Controllers_Frontend_Checkout-\>getShippingCosts() #18 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(116): Shopware_Controllers_Frontend_Checkout-\>getBasket() #19 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware_Controllers_Frontend_Checkout-\>cartAction() #20 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight_Controller_Action-\>dispatch('cartAction') #21 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight_Controller_Dispatcher_Default-\>dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #22 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight_Controller_Front-\>dispatch() #23 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #24 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #25 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(447): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #26 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(347): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #27 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(178): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #28 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(211): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #29 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(114): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #30 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #31 {main} Next exception 'Zend_Db_Statement_Exception' with message 'SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction' in /home/www/p235343/html/shopware/engine/Library/Zend/Db/Statement/Pdo.php:234 Stack trace: #0 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Statement.php(303): Zend_Db_Statement_Pdo-\>_execute(Array) #1 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Abstract.php(480): Zend_Db_Statement-\>execute(Array) #2 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract-\>query('DELETE FROM `s\_...', Array) #3 /home/www/p235343/html/shopware/engine/Library/Enlight/Components/Db/Adapter/Pdo/Mysql.php(75): Zend\_Db\_Adapter\_Pdo\_Abstract-\>query('DELETE FROM `s_...', Array) #4 /home/www/p235343/html/shopware/engine/Library/Zend/Db/Adapter/Abstract.php(664): Enlight_Components_Db_Adapter_Pdo_Mysql-\>query('DELETE FROM `s\_...') #5 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1496): Zend\_Db\_Adapter\_Abstract-\>delete('s\_order\_basket', Array) #6 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(289): sBasket-\>sDeleteArticle('279453') #7 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1422): sBasket-\>sUpdateVoucher() #8 /home/www/p235343/html/shopware/engine/Shopware/Core/sBasket.php(1026): sBasket-\>sUpdateArticle('277930', '1') #9 /home/www/p235343/html/shopware/engine/Shopware/Core/sAdmin.php(189): sBasket-\>sGetBasket() #10 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(1224): sAdmin-\>sGetPaymentMeanById(58, Array) #11 [internal function]: Shopware\_Controllers\_Frontend\_Checkout-\>getSelectedPayment() #12 /home/www/p235343/html/shopware/cache/production\_201504271122/proxies/ShopwareControllersFrontendCheckoutProxy.php(6): call\_user\_func\_array(Array, Array) #13 /home/www/p235343/html/shopware/engine/Library/Enlight/Hook/HookManager.php(192): Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy-\>executeParent('getSelectedPaym...', Array) #14 /home/www/p235343/html/shopware/cache/production\_201504271122/proxies/ShopwareControllersFrontendCheckoutProxy.php(25): Enlight\_Hook\_HookManager-\>executeHooks(Object(Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy), 'getSelectedPaym...', Array) #15 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(857): Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy-\>getSelectedPayment() #16 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(873): Shopware\_Controllers\_Frontend\_Checkout-\>getShippingCosts() #17 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Checkout.php(116): Shopware\_Controllers\_Frontend\_Checkout-\>getBasket() #18 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Frontend\_Checkout-\>cartAction() #19 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('cartAction') #20 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #21 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #22 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #23 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #24 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(447): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #25 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(347): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #26 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(178): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #27 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(211): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #28 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(114): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #29 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #30 {main} 2015-06-08T22:52:23.873111+0200 core { "uri": "/checkout/cart", "method": "GET", "query": { "module": "frontend", "controller": "checkout", "action": "cart" }, "post": [] } { "sessionId": "ad405710a7808596c47253de46f788bdb7b5b388", "Bot": false, "sOutputNet": false, "sArea": 1, "sCountry": 2, "sState": 0, "moptMandateData": null, "sRegister": { "billing": { "country": 2 } }, "sPartner": null, "sPaymentID": 58, "sLastArticle": "352", "moptPayoneConsumerscorecheckResult": null, "sDispatch": 13, "sBasketCurrency": 1, "sBasketQuantity": "14", "sBasketAmount": "31.9200", "moptAgbChecked": null, "moptMandateDataDownload": null, "moptPayPalEcsError": null, "moptPayment": false, "sUserId": null } 1 und dann diesen hier: exception 'Doctrine\ORM\ORMException' with message 'The identifier id is missing for a query of Shopware\Models\Category\Category' in /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/ORMException.php:259 Stack trace: #0 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(427): Doctrine\ORM\ORMException::missingIdentifierField('Shopware\\Models...', 'id') #1 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(154): Doctrine\ORM\EntityManager-\>find('Shopware\\Models...', NULL, 0, NULL) #2 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(613): Doctrine\ORM\EntityRepository-\>find(NULL) #3 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(565): sCategories-\>getProductBoxLayout(NULL) #4 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Listing.php(108): sCategories-\>sGetCategoryContent('19') #5 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Frontend\_Listing-\>indexAction() #6 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('indexAction') #7 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #8 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #9 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #10 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #11 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(447): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #12 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(347): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #13 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(178): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #14 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(211): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #15 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(114): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #16 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #17 {main} 2015-06-08T20:56:56.876527+0200 core { "uri": "/getraenke/vitaminwasser/", "method": "GET", "query": { "module": "frontend", "controller": "cat", "action": "index", "sCategory": "19", "rewriteUrl": "1" }, "post": [] } { "sessionId": "d3ca6f8f9c18f9f3d990ec53bec7fb3751bf0f98", "Bot": true, "sOutputNet": false } 1 Leider werden wir daraus nicht schlau. Auf jeden Fall muss dort irgendwo ein Fehler sein… Einen schönen Abend noch. Viele Grüße Marco_91
Eben schon wieder ein Bestellabbruch und direkt im Anschluss kam dieser Fehlerlog: exception 'Enlight\_Controller\_Exception' with message 'Permission denied' in /home/www/p235343/html/shopware/engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php:247 Stack trace: #0 /home/www/p235343/html/shopware/engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(200): Shopware\_Plugins\_Backend\_Auth\_Bootstrap-\>checkAuth() #1 /home/www/p235343/html/shopware/engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware\_Plugins\_Backend\_Auth\_Bootstrap-\>onPreDispatchBackend(Object(Enlight\_Controller\_ActionEventArgs)) #2 /home/www/p235343/html/shopware/engine/Library/Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Plugin-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #3 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(138): Enlight\_Event\_EventManager-\>notify('Enlight\_Control...', Object(Enlight\_Controller\_ActionEventArgs)) #4 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('indexAction') #5 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #6 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #7 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #8 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #9 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(261): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #11 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #12 {main} Viele Grüße Marco_91
[quote=“Marco__91”] exception 'Doctrine\ORM\ORMException' with message 'The identifier id is missing for a query of Shopware\Models\Category\Category' in /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/ORMException.php:259 Stack trace: #0 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(427): Doctrine\ORM\ORMException::missingIdentifierField('Shopware\\Models...', 'id') #1 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(154): Doctrine\ORM\EntityManager-\>find('Shopware\\Models...', NULL, 0, NULL) #2 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(613): Doctrine\ORM\EntityRepository-\>find(NULL) #3 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(565): sCategories-\>getProductBoxLayout(NULL) #4 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Listing.php(108): sCategories-\>sGetCategoryContent('19') #5 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Frontend\_Listing-\>indexAction() #6 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('indexAction') #7 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #8 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #9 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #10 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #11 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(447): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #12 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(347): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #13 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(178): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #14 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(211): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #15 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(114): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #16 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #17 {main} 2015-06-08T20:56:56.876527+0200 core { "uri": "/getraenke/vitaminwasser/", "method": "GET", "query": { "module": "frontend", "controller": "cat", "action": "index", "sCategory": "19", "rewriteUrl": "1" }, "post": [] } { "sessionId": "d3ca6f8f9c18f9f3d990ec53bec7fb3751bf0f98", "Bot": true, "sOutputNet": false } 1 [/quote] Das ist keine Fehlermeldung die etwas mit dem Bestellabschluss zu tun hat. Das ist ein generelles Problem von SW5, welches mit 5.0.2 behoben wird. Du hast die URL ja direkt mit in der Mail stehen von der die Fehlermeldung kommt. Die Kategorie /getraenke/vitaminwasser/ scheint bei dir inaktiv zu sein. Wenn jetzt jemand bspw. über Google da drauf kommt, wird der Fehler erzeugt. Hat aber überhaupt nichts mit dem Bestellabschluss zu tun. [quote=“Marco__91”]Eben schon wieder ein Bestellabbruch und direkt im Anschluss kam dieser Fehlerlog: exception 'Enlight\_Controller\_Exception' with message 'Permission denied' in /home/www/p235343/html/shopware/engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php:247 Stack trace: #0 /home/www/p235343/html/shopware/engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(200): Shopware\_Plugins\_Backend\_Auth\_Bootstrap-\>checkAuth() #1 /home/www/p235343/html/shopware/engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware\_Plugins\_Backend\_Auth\_Bootstrap-\>onPreDispatchBackend(Object(Enlight\_Controller\_ActionEventArgs)) #2 /home/www/p235343/html/shopware/engine/Library/Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Plugin-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #3 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(138): Enlight\_Event\_EventManager-\>notify('Enlight\_Control...', Object(Enlight\_Controller\_ActionEventArgs)) #4 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('indexAction') #5 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #6 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #7 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #8 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #9 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(261): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #11 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #12 {main} [/quote] Hier gilt das gleiche. Die Permission Denied-Fehlermeldungen werden nur im Backend erzeugt. Das ist kein Frontend-Problem. Die entstehen bspw. des Öfteren bei Benutzern mit eingeschränkten rechten. Kann auch beim Newsletter-Archiv entstehen. Hat aber auch nichts mit dem Bestellabschluss zu tun. In der Regel können diese Meldungen ignoriert werden.
Hallo Moritz, alles klar dann weiß ich da mal Bescheid. Ich habe mich eben auf unseren Server verbunden und diesen Log gefunden, der von der Uhrzeit her passen sollte als der Fehler aufgetreten ist. Evtl. lässt sich daraus ja was lesen: [2015-06-07 22:27:50] core.ERROR: exception ‘Doctrine\ORM\ORMException’ with message ‘The identifier id is missing for a query of Shopware\Models\Category\Category’ in /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/ORMException.php:259 Stack trace: #0 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(427): Doctrine\ORM\ORMException::missingIdentifierField(‘Shopware\Models…’, ‘id’) #1 /home/www/p235343/html/shopware/vendor/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(154): Doctrine\ORM\EntityManager->find(‘Shopware\Models…’, NULL, 0, NULL) #2 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(613): Doctrine\ORM\EntityRepository->find(NULL) #3 /home/www/p235343/html/shopware/engine/Shopware/Core/sCategories.php(565): sCategories->getProductBoxLayout(NULL) #4 /home/www/p235343/html/shopware/engine/Shopware/Controllers/Frontend/Listing.php(108): sCategories->sGetCategoryContent(‘19’) #5 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware_Controllers_Frontend_Listing->indexAction() #6 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(524): Enlight_Controller_Action->dispatch(‘indexAction’) #7 /home/www/p235343/html/shopware/engine/Library/Enlight/Controller/Front.php(227): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #8 /home/www/p235343/html/shopware/engine/Shopware/Kernel.php(143): Enlight_Controller_Front->dispatch() #9 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #10 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #11 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(447): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #12 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(347): Symfony\Component\HttpKernel\HttpCache\HttpCache->fetch(Object(Symfony\Component\HttpFoundation\Request), true) #13 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(178): Symfony\Component\HttpKernel\HttpCache\HttpCache->lookup(Object(Symfony\Component\HttpFoundation\Request), true) #14 /home/www/p235343/html/shopware/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(211): Shopware\Components\HttpCache\AppCache->lookup(Object(Symfony\Component\HttpFoundation\Request), true) #15 /home/www/p235343/html/shopware/engine/Shopware/Components/HttpCache/AppCache.php(114): Symfony\Component\HttpKernel\HttpCache\HttpCache->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #16 /home/www/p235343/html/shopware/shopware.php(101): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #17 {main} {“uid”:“9993d12”} Sorry für die Unübersichtlichkeit aber nur so bekomme ich es dargestellt. Viele Grüße Marco_91