Abandoned Carts


We run 4 sub shops from our account and 3 of those subshops show the abandoned carts, with customer details and their products.

However 1 of our shops, it will show the customer details, but will not show the product in carts in the back end of shopware.

Has anyone else come across this or knows of where to change the settings for abandoned carts to show product details?

Cheers, James