charles0301charles0301 MemberComments: 8 Received thanks: 0 Member since: January 2019


Anybody have an idea to prevent order confirmation mail.Because i have created one sample payment method. But mail goes before it comes to my payment file.So I need to prevent before it triggers.

Best Regards



  • noahnoah MemberComments: 11 Received thanks: 4 Member since: March 2020

    Hi charles I got the same Issue.

    As far as i know this depends on the Payment Gateway you use. If you use a Async Payment Gateway there is no way around this..

    Only with SynchronousPayment Gateway this can be solved.

    @Moritz Naczenski‍ is my guess is correct? Would be glad to have confirmation.

  • powolnymarcelpowolnymarcel MemberComments: 15 Received thanks: 1 Member since: August 2020

    Any updates one this ? I've got the same issue

  • shopware1shopware1 MemberComments: 10 Received thanks: 0 Member since: November 2020

    Maybe check the settings of the email? You could also try to ask the service support.

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