New order, add product failing

Hello all,

I’m having an issue with shopware 6.4.20.0 (it happened the same in lasts versions too). When I open a customer profile in admin, and try to add a new order, I click in add prodct and it adds a blank/non-existent product. I’ve tried evertything but I’m unable to add a new order from admin.

I’d really appreciate any help on this matter.

Thanks!

Double click within the Item column (where your bar is) and you should see a drop-down menu with all products.

I’ve tried everything… when I click in the dropdown, this is what I see. And if I click on „add“ a blank product is added.

I guess you did not follow my instructions. Did you double click on the space you marked in the first screenshot?

you’re right, I’m sorry. It works (damn it).

Thank you very much !