Missing orders in order overview

Dear Shopware-community,

we recently had the problem that orders simply disappeared from the overview and can no longer be found.

However, when I search for the orders (order numbers) in the database, they are there.

Example: order number 21712


Same problem is in the customers order overview. They are missing too.

Does anyone have a suggestion for solving the problem? If not, I would open a ticket.

All plugins have been disabled for testing purposes, but nothing has chanched.

SW Version 6.4.16.1

This is an known issue seen in a very small number of installations. Shopware does not know the reason yet. Maybe I will find the bug note…

i voted for the implementation Ticket: NEXT-23915 … thank you @Max_Shop