# Wenn ich die Shopwareaktualisierung aufrufe kommt folgende Fehlermeldung
**URL:** https://forum.shopware.com/t/wenn-ich-die-shopwareaktualisierung-aufrufe-kommt-folgende-fehlermeldung/53751
**Category:** Administration
**Created:** [27. Juni 2018 um 14:33 UTC](https://forum.shopware.com/t/wenn-ich-die-shopwareaktualisierung-aufrufe-kommt-folgende-fehlermeldung/53751 "2018-06-27T14:33:34Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@sndo](https://forum.shopware.com/u/sndo)
#### Post date: [27. Juni 2018 um 14:33 UTC](https://forum.shopware.com/t/wenn-ich-die-shopwareaktualisierung-aufrufe-kommt-folgende-fehlermeldung/53751/1 "2018-06-27T14:33:34Z")
Oops! An error has occurred! The following notes should help you. Unknown error occurred. (PluginsException-16) in engine/Shopware/Bundle/PluginInstallerBundle/StoreClient.php on line 511 Stack trace: #0 engine/Shopware/Bundle/PluginInstallerBundle/StoreClient.php(339): Shopware\Bundle\PluginInstallerBundle\StoreClient-\>handleRequestException(Object(Shopware\Components\HttpClient\RequestException)) #1 engine/Shopware/Bundle/PluginInstallerBundle/StoreClient.php(127): Shopware\Bundle\PluginInstallerBundle\StoreClient-\>getRequest(’/pluginStore/pl…’, Array, Array) #2 engine/Shopware/Bundle/PluginInstallerBundle/Service/PluginStoreService.php(126): Shopware\Bundle\PluginInstallerBundle\StoreClient-\>doGetRequest(’/pluginStore/pl…’, Array) #3 engine/Shopware/Plugins/Default/Backend/SwagUpdate/Components/PluginCheck.php(66): Shopware\Bundle\PluginInstallerBundle\Service\PluginStoreService-\>getPlugins(Object(Shopware\Bundle\PluginInstallerBundle\Context\PluginsByTechnicalNameRequest)) #4 engine/Shopware/Plugins/Default/Backend/SwagUpdate/Controllers/Backend/SwagUpdate.php(146): ShopwarePlugins\SwagUpdate\Components\PluginCheck-\>checkInstalledPluginsAvailableForNewVersion(‘5.4.5’) #5 engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Backend\_SwagUpdate-\>pluginsAction() #6 engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight\_Controller\_Action-\>dispatch(‘pluginsAction’) #7 engine/Library/Enlight/Controller/Front.php(223): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #8 engine/Shopware/Kernel.php(191): Enlight\_Controller\_Front-\>dispatch() #9 vendor/symfony/http-kernel/HttpCache/HttpCache.php(484): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #10 engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #11 vendor/symfony/http-kernel/HttpCache/HttpCache.php(251): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #12 engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #13 shopware.php(118): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #14 {main}
Ebenfall werden im Plugin Manager keine Updates mehr angezeigt.
Selber finde ich keinen Fehler. Kann mir bitte jemand einen Tip geben an was das liegen könnte?
Danke für Eure Unterstützung.
Gruss
Dominic
---
### Author:  [@sndo](https://forum.shopware.com/u/sndo)
#### Post date: [27. Juni 2018 um 14:34 UTC](https://forum.shopware.com/t/wenn-ich-die-shopwareaktualisierung-aufrufe-kommt-folgende-fehlermeldung/53751/2 "2018-06-27T14:34:51Z")
Per Mail bekomme ich folgende Fehlermeldung:
CRITICAL
Message:
```
Unknown error occurred. (PluginsException-16)
```
Time:
```
2018-06-27T16:13:52.189759+0200
```
Channel:
```
core
```
request:
```
{ "uri": "/stage/backend/SwagUpdate/plugins?\_dc=1530108831720&page=1&start=0&limit=999", "method": "GET", "query": { "\_dc": "1530108831720", "page": "1", "start": "0", "limit": "999", "module": "backend", "controller": "SwagUpdate", "action": "plugins" }, "post": [] }
```
shop:
```
No shop data available
```
session:
```
{ "userId": "50", "roleId": "1" }
```
CRITICAL
Message:
```
Unknown error occurred. (PluginsException-16)
```
Time:
```
2018-06-27T16:13:52.209282+0200
```
Channel:
```
core
```
request:
```
{ "uri": "/stage/backend/SwagUpdate/plugins?\_dc=1530108831720&page=1&start=0&limit=999", "method": "GET", "query": { "\_dc": "1530108831720", "page": "1", "start": "0", "limit": "999", "module": "backend", "controller": "SwagUpdate", "action": "plugins" }, "post": [] }
```
---
### Author:  [@sndo](https://forum.shopware.com/u/sndo)
#### Post date: [30. Juni 2018 um 14:27 UTC](https://forum.shopware.com/t/wenn-ich-die-shopwareaktualisierung-aufrufe-kommt-folgende-fehlermeldung/53751/3 "2018-06-30T14:27:47Z")
Danke an Kai Neuwerth @Crease29 12:08
Vielleicht gerade ein Problem in der Shopware API?
Die API vom Shopware Plugin Store gibt das nämlich zurück: [https://api.shopware.com/pluginStore/pluginsByName?locale=de\_CH&shopwareVersion=5.4.4&technicalNames[0]=SwagImportExport&technicalNames[1]=SwagGoogle&technicalNames[2]=MittwaldSecurityTools&technicalNames[3]=TcinnCustomCopyright&technicalNames[4]=SwagSecurity&technicalNames[5]=KplngiBodyColor&technicalNames[6]=CbaxNewsletterModified&technicalNames[7]=SwagLicense&technicalNames[8]=ComerPluginHomeIcon&technicalNames[9]=SwagBackendOrder&technicalNames[10]=BfbNoBorders&technicalNames[11]=StrategenCostumHome&technicalNames[12]=KskSecurityTools&technicalNames[13]=WebgCustomLogo&technicalNames[14]=pqtPaqatoTrackingManager&technicalNames[15]=EmzEmotionComponentCategoryTeaserHover&technicalNames[16]=SwagEmotionPresets&technicalNames[17]=8mzFlatResponsiveTheme](https://api.shopware.com/pluginStore/pluginsByName?locale=de_CH&shopwareVersion=5.4.4&technicalNames%5B0%5D=SwagImportExport&technicalNames%5B1%5D=SwagGoogle&technicalNames%5B2%5D=MittwaldSecurityTools&technicalNames%5B3%5D=TcinnCustomCopyright&technicalNames%5B4%5D=SwagSecurity&technicalNames%5B5%5D=KplngiBodyColor&technicalNames%5B6%5D=CbaxNewsletterModified&technicalNames%5B7%5D=SwagLicense&technicalNames%5B8%5D=ComerPluginHomeIcon&technicalNames%5B9%5D=SwagBackendOrder&technicalNames%5B10%5D=BfbNoBorders&technicalNames%5B11%5D=StrategenCostumHome&technicalNames%5B12%5D=KskSecurityTools&technicalNames%5B13%5D=WebgCustomLogo&technicalNames%5B14%5D=pqtPaqatoTrackingManager&technicalNames%5B15%5D=EmzEmotionComponentCategoryTeaserHover&technicalNames%5B16%5D=SwagEmotionPresets&technicalNames%5B17%5D=8mzFlatResponsiveTheme)
**Aber is ganz lustig, wenn man die locale von de\_CH zu de\_DE ändert, geht der Request.**