# Update auf 4.3 RC: Fehler im Backend **URL:** \ **Category:** Shopware 3.5\ **Tags:** installation--gettin\ **Created:** [27. Mai 2014 um 23:45 UTC](https://forum.shopware.com/t/update-auf-4-3-rc-fehler-im-backend/20518 "2014-05-27T23:45:56Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hbee](https://avatars.discourse-cdn.com/v4/letter/h/f08c70/32.png) [@hbee](https://forum.shopware.com/u/hbee)\ **Post date:** [27. Mai 2014 um 23:45 UTC](https://forum.shopware.com/t/update-auf-4-3-rc-fehler-im-backend/20518/1 "2014-05-27T23:45:56Z")
hi, nach dem Update auf 4.3 RC bekomme ich folgenden Fehler im Backend. Alle Caches sind geleert. Hat jemand einen Tipp? [quote] Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. Unable to load template snippet ‘backend/index/view/widgets/desktop.js’ in ‘snippet:string:{include file=“backend/index/model/widget.js”} {include file=“backend/index/model/turnover.js”} {include file=“backend/index/model/batch.js”} {include file=“backend/index/model/customers.js”} {include file=“backend/index/model/visitors.js”} {include file=“backend/index/model/orders.js”} {include file=“backend/index/model/merchant.js”} {include file=“backend/index/model/merchant\_mail.js”} {include file=“backend/index/view/main.js”} {include file=“backend/index/view/menu.js”} {include file=“backend/index/view/footer.js”} {include file=“backend/index/view/search.js”} {include file=“backend/index/view/widgets/desktop.js”} {include file=“backend/index/view/widgets/sales.js”} {include file=“backend/index/view/widgets/upload.js”} {include file=“backend/index/view/widgets/visitors.js”} {include file=“backend/index/view/widgets/orders.js”} {include file=“backend/index/view/widgets/notice.js”} {include file=“backend/index/view/widgets/merchant.js”} {include file=“backend/index/view/widgets/base.js”} {include file=“backend/index/view/merchant/window.js”} {include file=“backend/index/controller/main.js”} {include file=“backend/index/controller/widgets.js”} {include file=“backend/index/controller/error\_reporter.js”}|backend/index/license.tpl|backend/index/view/swag\_update\_menu.js’ in Smarty/sysplugins/smarty\_internal\_templatebase.php on line 127 Stack trace: #0 Smarty/sysplugins/smarty\_internal\_template.php(286): Smarty\_Internal\_TemplateBase-\>fetch(NULL, NULL, NULL, NULL, false, false, true) #1 cache/templates/backend\_de\_DE\_8afed/9f/23/d9/9f23d9cf8f2140803ec72ae9b9f8475aa28668cb.snippet.swag\_update\_menu.js.php(58): Smarty\_Internal\_Template-\>getSubTemplate(‘backend/index/v…’, NULL, ‘backend\_de\_DE\_8…’, NULL, NULL, Array, 0) #2 Smarty/sysplugins/smarty\_internal\_templatebase.php(180): content\_53850391b25b78\_56759921(Object(Enlight\_Template\_Default)) #3 Enlight/View/Default.php(273): Smarty\_Internal\_TemplateBase-\>fetch() #4 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(212): Enlight\_View\_Default-\>render(Object(Enlight\_Template\_Default)) #5 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(238): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>renderTemplate(Object(Enlight\_Template\_Default)) #6 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(136): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>render() #7 [internal function]: Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>onPostDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #8 Enlight/Event/Handler/Default.php(91): call\_user\_func(Array, Object(Enlight\_Controller\_ActionEventArgs)) #9 Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #10 Enlight/Controller/Action.php(202): Enlight\_Event\_EventManager-\>notify(‘Enlight\_Control…’, Object(Enlight\_Controller\_ActionEventArgs)) #11 Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch(‘loadAction’) #12 Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #13 Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #14 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(473): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #15 Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #16 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(244): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #17 Shopware/Components/HttpCache/AppCache.php(102): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #18 shopware.php(91): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #19 {main} [/quote] ---
**Author:** ![hbee](https://avatars.discourse-cdn.com/v4/letter/h/f08c70/32.png) [@hbee](https://forum.shopware.com/u/hbee)\ **Post date:** [27. Mai 2014 um 23:54 UTC](https://forum.shopware.com/t/update-auf-4-3-rc-fehler-im-backend/20518/2 "2014-05-27T23:54:01Z")
ok, ich habe gerade gesehen, dass im Backend der Seitentitel immer noch auf 4.2.3 steht. Das Update scheint nicht sauber durchgelaufen zu sein obwohl der Updater nicht gemeckert hat. ---
**Author:** ![Mario\_Bolt](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@Mario\_Bolt](https://forum.shopware.com/u/Mario_Bolt)\ **Post date:** [28. Mai 2014 um 08:07 UTC](https://forum.shopware.com/t/update-auf-4-3-rc-fehler-im-backend/20518/3 "2014-05-28T08:07:07Z")
Es wurden wahrscheinlich nicht alle Dateien sauber per FTP übertragen. Bitte starte den Dateitransfer mal neu. ---
**Author:** ![hbee](https://avatars.discourse-cdn.com/v4/letter/h/f08c70/32.png) [@hbee](https://forum.shopware.com/u/hbee)\ **Post date:** [28. Mai 2014 um 09:03 UTC](https://forum.shopware.com/t/update-auf-4-3-rc-fehler-im-backend/20518/4 "2014-05-28T09:03:26Z")
ok, da hätte ich auch drauf können können. vielen Dank jetzt läuft’s!