# Unklare Fehlermeldung bei PayPal

**URL:** <https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342>\
**Category:** Shopware 6 (German)\
**Created:** [6. Juni 2025 um 13:03 UTC](https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342 "2025-06-06T13:03:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![R4M](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/r4m/32/9983_2.png) [@R4M](https://forum.shopware.com/u/R4M)\
**Post date:** [6. Juni 2025 um 13:03 UTC](https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342/1 "2025-06-06T13:03:19Z")

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Moin,

ein Kunde wollte im Shop bestellen, dabei ein Versuch per „später bezahlen“ und ein Versuch per „paypal express“. In beiden Fällen gab es folgnde Fehlermeldung:

> Client error: `POST https://api-m.paypal.com/v2/checkout/orders/4ER17101D2857504J/capture` resulted in a `422 Unknown Error` response:  
> {„name“:„UNPROCESSABLE\_ENTITY“,„details“:[{„issue“:„PAYER\_ACTION\_REQUIRED“,„description“:"Payer needs to perform the fol (truncated…) The requested action could not be performed, semantically incorrect, or failed business validation. Payer needs to perform the following action before proceeding with payment. PAYER\_ACTION\_REQUIRED {„error“:{„name“:„UNPROCESSABLE\_ENTITY“,„details“: …

> The error „UNPROCESSABLE\_ENTITY“ occurred with the following message: The requested action could not be performed, semantically incorrect, or failed business validation. Payer needs to perform the following action before proceeding with payment. PAYER\_ACTION\_REQUIRED {„error“:„[object] (Swag\PayPal\RestApi\Exception\PayPalApiException(code: 0): The error "UNPROCESSABLE\_ENTITY" occurred with the following message: The requested action could not be performed, semantically incorrect, or failed business validation. Payer needs to perform the following action before proceeding with payment. PAYER\_ACTION\_REQUIRED at /var/www/vhosts/rohrisolierung-direkt.de/httpdocs/custom/plugins/SwagPayPal/src/RestApi/Client/AbstractClient.php:192)“} {„controller“:„Shopware\Core\Checkout\Payment\Controller\PaymentController-\>finalizeTransaction“,„exception“:{„message“:"The error "UNPROCESSABLE\_ENTITY" occurred with the following message: The requested action could not be performed, semantically incorrect, or failed business validation. Payer needs to perform the following action before proceeding with payment. …

Ist jemand so ein Fehler schon mal vorgekommen?

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**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [6. Juni 2025 um 13:13 UTC](https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342/2 "2025-06-06T13:13:24Z")

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> **[Payments](https://developer.paypal.com/docs/api/payments/v1/#error-PAYER_ACTION_REQUIRED)**
>
> PayPal API reference

> The requested action could not be performed, semantically incorrect, or failed business validation.

Eventuell sind die angegebenen Daten, wie Adresse, etc. nicht korrekt.

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**Author:** ![R4M](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/r4m/32/9983_2.png) [@R4M](https://forum.shopware.com/u/R4M)\
**Post date:** [6. Juni 2025 um 13:26 UTC](https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342/3 "2025-06-06T13:26:32Z")

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Hm, außer dass die Mail-Adresse auch Großbuchstaben enthällt, ist da jetzt nichts erkennbar.

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**Author:** ![stan\_o](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@stan\_o](https://forum.shopware.com/u/stan_o)\
**Post date:** [6. Juni 2025 um 13:27 UTC](https://forum.shopware.com/t/unklare-fehlermeldung-bei-paypal/107342/4 "2025-06-06T13:27:33Z")

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Wir hatten öfters soeine Meldung, wenn die Plz und Ort verdreht war.