# Unable to process refund from backend with Stripe

**URL:** <https://forum.shopware.com/t/unable-to-process-refund-from-backend-with-stripe/87860>\
**Category:** Administration (EN)\
**Tags:** administration\
**Created:** [25. Mai 2021 um 09:04 UTC](https://forum.shopware.com/t/unable-to-process-refund-from-backend-with-stripe/87860 "2021-05-25T09:04:44Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![luca.coppola](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@luca.coppola](https://forum.shopware.com/u/luca.coppola)\
**Post date:** [25. Mai 2021 um 09:04 UTC](https://forum.shopware.com/t/unable-to-process-refund-from-backend-with-stripe/87860/1 "2021-05-25T09:04:44Z")

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Hi,

as specified in Stripe plugin description  
" \* Create manual payments and process refunds from your Shopware Backend"

There should be a way to process Stripe refund directly from Shopware backend but I cannot a find to do so. Because with paypal there is a new tab in the order screen, but with Stripe nothing seems to work and also if I change the order status to refund, nothing happens.

Anyone faced the same issue?