# TrustedShopsExcellence Fehler

**URL:** <https://forum.shopware.com/t/trustedshopsexcellence-fehler/19351>\
**Category:** Shopware 3.5\
**Tags:** installation--gettin\
**Created:** [26. März 2014 um 12:45 UTC](https://forum.shopware.com/t/trustedshopsexcellence-fehler/19351 "2014-03-26T12:45:30Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![smisonline2](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@smisonline2](https://forum.shopware.com/u/smisonline2)\
**Post date:** [26. März 2014 um 12:45 UTC](https://forum.shopware.com/t/trustedshopsexcellence-fehler/19351/1 "2014-03-26T12:45:30Z")

</div>

Hallo, wenn ich das Plugin aktiviere und dann auf Warenkorb gehe, taucht oben das Logo auf. Wenn ich nun darauf klicke “Käuferschutz hinzufügen”. Kommt eine Zwischenseite mit folgendem Fehler. Es scheint irgendwie ein Preis zu fehlen. WO definiere ich den? Bei Shopware Plugin kann ich dazu nix finden. `BASKET-INSERT #01: No price acquired in engine/core/class/sSystem.php on line 175 Stack trace: #0 engine/core/class/sBasket.php(1768): sSystem-\>E\_CORE\_WARNING('BASKET-INSERT #...', 'No price acquir...') #1 Shopware/Controllers/Frontend/Checkout.php(316): sBasket-\>sAddArticle('TS081201\_2500\_3...', NULL) #2 Enlight/Controller/Action.php(159): Shopware\_Controllers\_Frontend\_Checkout-\>addArticleAction() #3 Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch('addArticleActio...') #4 Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #5 Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #6 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(473): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(244): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(261): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 Shopware/Components/HttpCache/AppCache.php(132): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>invalidate(Object(Symfony\Component\HttpFoundation\Request), true) #11 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(190): Shopware\Components\HttpCache\AppCache-\>invalidate(Object(Symfony\Component\HttpFoundation\Request), true) #12 Shopware/Components/HttpCache/AppCache.php(113): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #13 shopware.php(91): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #14 {main}`

---

<div class="post-metadata">

**Author:** ![MaverikMS2001](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@MaverikMS2001](https://forum.shopware.com/u/MaverikMS2001)\
**Post date:** [22. August 2014 um 06:52 UTC](https://forum.shopware.com/t/trustedshopsexcellence-fehler/19351/2 "2014-08-22T06:52:58Z")

</div>

Selbes hier was war denn die Lösung ?

---

<div class="post-metadata">

**Author:** ![Michael\_Telgmann](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/michael_telgmann/32/20289_2.png) [@Michael\_Telgmann](https://forum.shopware.com/u/Michael_Telgmann)\
**Post date:** [22. August 2014 um 14:57 UTC](https://forum.shopware.com/t/trustedshopsexcellence-fehler/19351/3 "2014-08-22T14:57:01Z")

</div>

Hallo zusammen, vermutlich sind die Trusted Shops Artikel in der Datenbank nicht korrekt hinterlegt. Versucht mal die TS-Artikel über die Plugin-Konfiguration erneut zu importieren.