# SW 5.3.4 after password reset password is not saved

**URL:** <https://forum.shopware.com/t/sw-5-3-4-after-password-reset-password-is-not-saved/58613>\
**Category:** International (English Only)\
**Tags:** general\
**Created:** [17. März 2019 um 15:02 UTC](https://forum.shopware.com/t/sw-5-3-4-after-password-reset-password-is-not-saved/58613 "2019-03-17T15:02:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![klausjulius](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@klausjulius](https://forum.shopware.com/u/klausjulius)\
**Post date:** [17. März 2019 um 15:02 UTC](https://forum.shopware.com/t/sw-5-3-4-after-password-reset-password-is-not-saved/58613/1 "2019-03-17T15:02:39Z")

</div>

hi,

changing customer password in backend does not work. password is not saved in db.

also when click “password forgotten” i get a mail with password reset link. after changing password the password

is not saved in db.

please help.

bye

Klaus