# Shopware error in confirm page after update

**URL:** <https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438>\
**Category:** Programmierung\
**Created:** [17. November 2016 um 13:37 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438 "2016-11-17T13:37:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![testusernetwork1](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)\
**Post date:** [17. November 2016 um 13:37 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/1 "2016-11-17T13:37:20Z")

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Hi to all,

Am getting the follwing error… when am going to checkout a product… I didn;t know where it was exactly from… Definetely it is not from my template. I have checked… Please help me to fix this error…

Thank you

&nbsp;core.ERROR: exception ‘SmartyCompilerException’ in /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:657 Stack trace: #0 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php(3144): Smarty\_Internal\_TemplateCompilerBase-\>trigger\_template\_error() #1 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php(3209): Smarty\_Internal\_Templateparser-\>yy\_syntax\_error(10, ‘\xC2’) #2 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_smartytemplatecompiler.php(105): Smarty\_Internal\_Templateparser-\>doParse(10, ‘\xC2’) #3 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php(192): Smarty\_Internal\_SmartyTemplateCompiler-\>doCompile(’{if\xC2\xA0$sBasketIt…’) #4 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_template.php(187): Smarty\_Internal\_TemplateCompilerBase-\>compileTemplate(Object(Enlight\_Template\_Default)) #5 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templatebase.php(155): Smarty\_Internal\_Template-\>compileTemplateSource() #6 /usr/home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_template.php(286): Smarty\_Internal\_TemplateBase-\>fetch(NULL, NULL, NULL, NULL, false, false, true) #7 /usr/home/candyjewels/htdocs/var/cache/production\_201610171619/templates/

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**Author:** ![simkli](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/simkli/32/13124_2.png) [@simkli](https://forum.shopware.com/u/simkli)\
**Post date:** [17. November 2016 um 19:51 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/2 "2016-11-17T19:51:42Z")

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> [@testusernetwork1 schrieb:](https://forum.shopware.com/profile/16628/testusernetwork1 "testusernetwork1")
> 
> Am getting the follwing error… when am going to checkout a product… I didn;t know where it was exactly from… Definetely it is not from my template. I have checked… Please help me to fix this error…

Hi testusernetwork1,

what exacly have you checked? Does this error still appear if you activate the Shopware standard theme?&nbsp;

I think this looks like it’s caused by an incompatible plugin / theme. If the advice above doesn’t help you,&nbsp;you should&nbsp;give us some more information. (Shopware Version, previous one, do you use third party plugins, did you try deactivating them … )

&nbsp;

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**Author:** ![testusernetwork1](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)\
**Post date:** [18. November 2016 um 05:59 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/3 "2016-11-18T05:59:26Z")

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Hi simkli,

&nbsp;

First I would like to thank for you help… But I have changed the theme to “Responsive”… Still the same error appears on there… And I have deactivated all the plugins except the lizenz manager… Still am getting the same error. Don;t know why… I

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<div class="post-metadata">

**Author:** ![simkli](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/simkli/32/13124_2.png) [@simkli](https://forum.shopware.com/u/simkli)\
**Post date:** [18. November 2016 um 06:31 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/4 "2016-11-18T06:31:14Z")

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You can also use smarty code&nbsp;in snippets. Maybe you have mixed up something in there? You can query&nbsp;all modified snippets with a simple SQL statement:

```
SELECT * FROM s_core_snippets WHERE dirty = 1

```

Is there any snippet containing smarty code? Maybe using some old stuff which was deprecated and removed after the update?

And you still haven’t&nbsp;told&nbsp;us which Shopware version you’re using atm and which you were using before the update.&nbsp;

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<div class="post-metadata">

**Author:** ![testusernetwork1](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)\
**Post date:** [18. November 2016 um 09:18 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/5 "2016-11-18T09:18:16Z")

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Hi I am updated from Shopware&nbsp;5.1.1 to the latest version current verion 5.2… I have passed the above query in my db… But all the snippets showing with value dirty =1…&nbsp;

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<div class="post-metadata">

**Author:** ![testusernetwork1](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)\
**Post date:** [21. November 2016 um 07:01 UTC](https://forum.shopware.com/t/shopware-error-in-confirm-page-after-update/41438/6 "2016-11-21T07:01:32Z")

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Hi am not yet find the solution for this problem… .Can you please help me?

exception ‚SmartyCompilerException‘ in /home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templatecompilerbase.php:657  
Stack trace:  
#0 /home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php(3144): Smarty\_Internal\_TemplateCompilerBase-\>trigger\_template\_error()  
#1 /home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templateparser.php(3209): Smarty\_Internal\_Templateparser-\>yy\_syntax\_error(10, ‚\xC2‘)  
#2 /home/candyjewels/htdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_smartytemplatecompiler.php(105): Smarty\_Internal\_Templateparser-\>doParse(10, ‚\xC2‘)  
#3
