# Shopware 6 cloud app fails to connect with the server during installation/registration request

**URL:** <https://forum.shopware.com/t/shopware-6-cloud-app-fails-to-connect-with-the-server-during-installation-registration-request/96216>\
**Category:** Shopware Cloud\
**Tags:** programming\
**Created:** [14. September 2022 um 08:02 UTC](https://forum.shopware.com/t/shopware-6-cloud-app-fails-to-connect-with-the-server-during-installation-registration-request/96216 "2022-09-14T08:02:09Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![anitchec.dev](https://avatars.discourse-cdn.com/v4/letter/a/cc9497/32.png) [@anitchec.dev](https://forum.shopware.com/u/anitchec.dev)\
**Post date:** [14. September 2022 um 08:02 UTC](https://forum.shopware.com/t/shopware-6-cloud-app-fails-to-connect-with-the-server-during-installation-registration-request/96216/1 "2022-09-14T08:02:09Z")

</div>

## Problem

Am learning the Shopware 6 app system using the official documentation. The app installs successfully when there is no `setup` in the `manifest.xml` file to register with a back-end server, but when I include a setup to the `manifest.xml` the App installation process fails with the following error:

```auto
[GuzzleHttp\Exception\ClientException (404)]                                                                                                                                                 
  Client error: `GET http://localhost:8000/register?shop-id=VQA0QLjSSO0y94lD&shop-url=http://shopware6demo.web-env.de&timestamp=1663100075` resulted in a `404 Not Found` response:  
  <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">                                                                                                                                           
  <html><head>                                                                                                                                                                                 
  <title>404 Not Found</title>                                                                                                                                                                 
  </head><body>                                                                                                                                                                                
  <h1>Not Found (truncated...) 

```

Now, when I visit the same URL with a browser or Postman I get `Signature is not present in request`, which makes sense because `shopware-app-signature` is not set, but It also proves that my URL works.

## My Setup:

- Shopware v6.4.14 instance running on `http://shopware6demo.web-env.de`.
- [App Template](https://github.com/shopware/AppTemplate) available on `http://localhost:8000`.

##### manifest.xml

```xml
<?xml version="1.0" encoding="UTF-8"?>
<manifest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="https://raw.githubusercontent.com/shopware/platform/trunk/src/Core/Framework/App/Manifest/Schema/manifest-1.0.xsd">
    <meta>
        <!-- Meta content -->
    </meta>

    <setup>
        <registrationUrl>http://localhost:8000/register</registrationUrl>
        <secret>random-secret</secret>
    </setup>
</manifest>

```

Currently my app only contains a `manifest.xml` file and a `Resources/config/plugin.png`, nothing more.

## Question

What am I doing wrong? Or should I say „What is Shopware omitting in the documentation?“.

[App Base Guide](https://developer.shopware.com/docs/guides/plugins/apps/app-base-guide)  
[Start Guide](https://developer.shopware.com/docs/guides/plugins/apps/starter/product-translator)