# Shopware 5.7.3, Kunden können nicht mehr einkaufen. www.geobest.de

**URL:** <https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785>\
**Category:** Shopware 5\
**Tags:** general\
**Created:** [8. Oktober 2021 um 13:57 UTC](https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785 "2021-10-08T13:57:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![shopmari1](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@shopmari1](https://forum.shopware.com/u/shopmari1)\
**Post date:** [8. Oktober 2021 um 13:57 UTC](https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785/1 "2021-10-08T13:57:16Z")

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Hallo,

> **[Georgian Food](https://geobest.de/)**

nach dem Shopware Update 5.7.3 ich habe folgendes Probleme:

Enlight\_Controller\_Exception: Unauthorized in /engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php:212 Stack trace:  
#0 /engine/Library/Enlight/Event/Handler/Plugin.php(155): Shopware\_Plugins\_Backend\_Auth\_Bootstrap-\>onPreDispatchBackend()  
#1 /engine/Library/Enlight/Event/EventManager.php(208): Enlight\_Event\_Handler\_Plugin-\>execute()  
#2 /engine/Library/Enlight/Controller/Action.php(161): Enlight\_Event\_EventManager-\>notify()  
#3 /engine/Library/Enlight/Controller/Dispatcher/Default.php(461): Enlight\_Controller\_Action-\>dispatch()  
#4 /engine/Library/Enlight/Controller/Front.php(225): Enlight\_Controller\_Dispatcher\_Default-\>dispatch()  
#5 /engine/Shopware/Kernel.php(192): Enlight\_Controller\_Front-\>dispatch()  
#6 /vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(85): Shopware\Kernel-\>handle()  
#7 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(477): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle()  
#8 /engine/Shopware/Components/HttpCache/AppCache.php(261): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward()  
#9 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(267): Shopware\Components\HttpCache\AppCache-\>forward()  
#10 /engine/Shopware/Components/HttpCache/AppCache.php(102): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass()  
#11 /var/www/vhosts/geobest.de/httpdocs/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle()  
#12

ODER:

Enlight\_Exception: Invalid customergroup in /engine/Shopware/Controllers/Frontend/Register.php:464 Stack trace:  
#0 /engine/Shopware/Controllers/Frontend/Register.php(489): Shopware\_Controllers\_Frontend\_Register-\>getCustomerGroupKey()  
#1 /engine/Shopware/Controllers/Frontend/Register.php(82): Shopware\_Controllers\_Frontend\_Register-\>getRegisterData()  
#2 /engine/Library/Enlight/Controller/Action.php(181): Shopware\_Controllers\_Frontend\_Register-\>indexAction()  
#3 /engine/Library/Enlight/Controller/Dispatcher/Default.php(461): Enlight\_Controller\_Action-\>dispatch()  
#4 /engine/Library/Enlight/Controller/Front.php(225): Enlight\_Controller\_Dispatcher\_Default-\>dispatch()  
#5 /engine/Shopware/Kernel.php(192): Enlight\_Controller\_Front-\>dispatch()  
#6 /vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(85): Shopware\Kernel-\>handle()  
#7 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(477): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle()  
#8 /engine/Shopware/Components/HttpCache/AppCache.php(261): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward()  
#9 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(450): Shopware\Components\HttpCache\AppCache-\>forward()  
#10 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(344): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch()  
#11 /engine/Shopware/Components/HttpCache/AppCache.php(188): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup()  
#12 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(222): Shopware\Components\HttpCache\AppCache-\>lookup()  
#13 /engine/Shopware/Components/HttpCache/AppCache.php(113): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle()  
#14 /var/www/vhosts/geobest.de/httpdocs/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle()  
#15

was bedeutet das?

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**Author:** ![brettvormkopp](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/brettvormkopp/32/7788_2.png) [@brettvormkopp](https://forum.shopware.com/u/brettvormkopp)\
**Post date:** [8. Oktober 2021 um 14:07 UTC](https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785/2 "2021-10-08T14:07:45Z")

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> Unauthorized

Hier schrieb jemand im Forum, dass es mit dem Browsercache zu tun hat.

> Invalid customergroup

Kundengruppe mal gecheckt?

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**Author:** ![shopmari1](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@shopmari1](https://forum.shopware.com/u/shopmari1)\
**Post date:** [8. Oktober 2021 um 14:18 UTC](https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785/3 "2021-10-08T14:18:25Z")

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was hat mit Kundengruppe zu tun?  
ich habe gecheckt, nichts auffälliges entdeckt.

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**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [8. Oktober 2021 um 21:18 UTC](https://forum.shopware.com/t/shopware-5-7-3-kunden-koennen-nicht-mehr-einkaufen-www-geobest-de/90785/4 "2021-10-08T21:18:39Z")

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Der Fehler hat sehr wahrscheinlich mit den Kundengruppen etwas zu tun. Mein Vorredner hat recht.

Nutzt du ein Plugin, dass ggf. etwas bei den Kundengruppen überschreibt?
