# Shopping Worlds visual builder became empty, but frontend page still visible

**URL:** <https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640>\
**Category:** Shopware 6 (English)\
**Tags:** general, installation--gettin, administration, programming, templates--design, other, themes--design, offizielle-shopware-\
**Created:** [16. Dezember 2022 um 16:28 UTC](https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640 "2022-12-16T16:28:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![shopwarer1638](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@shopwarer1638](https://forum.shopware.com/u/shopwarer1638)\
**Post date:** [16. Dezember 2022 um 16:28 UTC](https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640/1 "2022-12-16T16:28:25Z")

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We just discovered the issue and figuring it out. Maybe someone know the cause of it.

Shopping Worlds visual builder became empty, but frontend page still visible.

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**Author:** ![marco.steinhaeuser](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/marco.steinhaeuser/32/14512_2.png) [@marco.steinhaeuser](https://forum.shopware.com/u/marco.steinhaeuser)\
**Post date:** [16. Dezember 2022 um 17:40 UTC](https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640/2 "2022-12-16T17:40:01Z")

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Hmmm… not a really descriptive error report. As far as I understand, the shopping world visual builder in administration panel doesn’t load properly?

- clear browser caching
- check in another browser
- check on another machine
- look for JS errors in the browser console

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<div class="post-metadata">

**Author:** ![shopwarer1638](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@shopwarer1638](https://forum.shopware.com/u/shopwarer1638)\
**Post date:** [16. Dezember 2022 um 18:25 UTC](https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640/3 "2022-12-16T18:25:24Z")

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Thank you for the kind & quick response Marco!  
It loads, but empty.

I have just figured this out. It was due to errors in a third-party visual builder extension.

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**Author:** ![marco.steinhaeuser](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/marco.steinhaeuser/32/14512_2.png) [@marco.steinhaeuser](https://forum.shopware.com/u/marco.steinhaeuser)\
**Post date:** [19. Dezember 2022 um 22:26 UTC](https://forum.shopware.com/t/shopping-worlds-visual-builder-became-empty-but-frontend-page-still-visible/97640/4 "2022-12-19T22:26:08Z")

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> [@shopwarer1638](#):
>
> I have just figured this out. It was due to errors in a third-party visual builder extension.

Thanks for letting us know!