# Shop unavailable after updating from 5.1 to 5.2.8 **URL:** \ **Category:** Installation/Einstieg\ **Created:** [30. Oktober 2016 um 14:58 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958 "2016-10-30T14:58:14Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. Oktober 2016 um 14:58 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/1 "2016-10-30T14:58:14Z")
Hello i need help asap, else im gonna just run buckups to 5.1.   EDIT: > Okay, so i managed to do all that. Did buckup and started once again with deactived plugins. So right now i have working 5.2.8 shop with compatible plugins on php7.  > I have only one problem, the Themes manager is not working, receiving an 500 - Internal Server Error when trying to access it.   So i updated from 5.1 to 5.2.8 yesterday and today wanted to switch php version from 5.6 to 7.0. due to the ioncube\_loader error. I found article about it. [http://community.shopware.com/Update-auf-php7\_detail\_1927.html](http://community.shopware.com/Update-auf-php7%5C_detail%5C_1927.html) So as said, i opened plugin manager and started downloading the plugins first. After updating couple plugins the backend became unavailable. The latest plugin was cookie agreement i think. Strangely the fronted header is loading (including background color, tobbar, searchbar, logo, language and service links)   Thanks in advance Regards ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. Oktober 2016 um 19:27 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/2 "2016-10-30T19:27:29Z")
Okay, so i managed to do all that. Did buckup and started once again with deactived plugins. So right now i have working 5.2.8 shop with compatible plugins on php7.  I have only one problem, the Themes manager is not working, receiving an 500 - Internal Server Error when trying to access it. ---
**Author:** ![TimmeHosting](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/timmehosting/32/15580_2.png) [@TimmeHosting](https://forum.shopware.com/u/TimmeHosting)\ **Post date:** [31. Oktober 2016 um 12:46 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/3 "2016-10-31T12:46:22Z")
Did you check the website’s error log? ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/385eaa628505df573ebf33722f780335f53ac1b2.png) Timme Hosting - schnelles nginx-Hosting [www.timmehosting.de](https://timmehosting.de/) ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [31. Oktober 2016 um 13:27 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/4 "2016-10-31T13:27:55Z")
@TimmeHosting‍ Yes, there seems to be no errors, all good (exept i am looking at wrong logs, var/logs ) ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [2. November 2016 um 17:37 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/5 "2016-11-02T17:37:06Z")
Still need some help here. ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [5. November 2016 um 16:13 UTC](https://forum.shopware.com/t/shop-unavailable-after-updating-from-5-1-to-5-2-8/40958/6 "2016-11-05T16:13:24Z")
bump