# Shop not loading / displayed after installing shopware

**URL:** <https://forum.shopware.com/t/shop-not-loading-displayed-after-installing-shopware/97284>\
**Category:** Shopware 5\
**Tags:** installation--gettin\
**Created:** [25. November 2022 um 09:57 UTC](https://forum.shopware.com/t/shop-not-loading-displayed-after-installing-shopware/97284 "2022-11-25T09:57:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![thorsten.niehues](https://avatars.discourse-cdn.com/v4/letter/t/ecccb3/32.png) [@thorsten.niehues](https://forum.shopware.com/u/thorsten.niehues)\
**Post date:** [25. November 2022 um 09:57 UTC](https://forum.shopware.com/t/shop-not-loading-displayed-after-installing-shopware/97284/1 "2022-11-25T09:57:58Z")

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After installing shopware on my server I can access my.url/backend to configure shopware.  
However there is only the default index.html from my web-hoster.

The shop is not displayed.  
Is there not supposed to be a new index.php or index.html after installation??

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**Author:** ![R4M](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/r4m/32/9983_2.png) [@R4M](https://forum.shopware.com/u/R4M)\
**Post date:** [25. November 2022 um 12:08 UTC](https://forum.shopware.com/t/shop-not-loading-displayed-after-installing-shopware/97284/2 "2022-11-25T12:08:06Z")

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> [@thorsten.niehues](#):
>
> Is there not supposed to be a new index.php or index.html after installation??

No, everything goes via shopware.php

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**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [25. November 2022 um 13:55 UTC](https://forum.shopware.com/t/shop-not-loading-displayed-after-installing-shopware/97284/3 "2022-11-25T13:55:10Z")

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For Apache you need the .htaccess, for nginx you need to add the directives that shopware.php handels all requests.