# Shop neu aufgesetzt 5.6.3 nach der Konfiguration gehts nicht weiter

**URL:** <https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338>\
**Category:** Installation/Einstieg\
**Created:** [4. Dezember 2019 um 11:14 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338 "2019-12-04T11:14:53Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bow](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Bow](https://forum.shopware.com/u/Bow)\
**Post date:** [4. Dezember 2019 um 11:14 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338/1 "2019-12-04T11:14:53Z")

</div>

Hallo ich&nbsp;bekomme folgende fehler gemeldet - &nbsp;kann leider damit nichts anfangen &nbsp;- woran liegt es das es nicht weiter geht ?

```
Slim Application Error
The application could not run because of the following error:

Details

Type: ErrorException
Code: 2
Message: require_once(): open_basedir restriction in effect. File(/var/www/vhosts/hosting129927.a2e16.netcup.net) is not within the allowed path(s): (/var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/:/tmp/:/var/lib/php5/sessions:/var/lib/php/sessions:/var/www/vhosts/hosting129927.a2e16.netcup.net/tmp)
File: /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php
Line: 8
Trace

#0 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php(8): Slim\Slim::handleErrors(2, 'require_once():...', '/var/www/vhosts...', 8, Array)
#1 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/phpstan/phpstan-shim/bootstrap.php(8): require_once()
#2 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/composer/autoload_real.php(70): require('/var/www/vhosts...')
#3 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/composer/autoload_real.php(60): composerRequireShopware('574b1c4a61c1930...', '/var/www/vhosts...')
#4 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/vendor/autoload.php(7): ComposerAutoloaderInitShopware::getLoader()
#5 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/autoload.php(31): require('/var/www/vhosts...')
#6 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(114): require_once('/var/www/vhosts...')
#7 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#8 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(126): Pimple\Container->offsetGet('shopware.contai...')
#9 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#10 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/ContainerProvider.php(139): Pimple\Container->offsetGet('shopware.theme_...')
#11 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/pimple/pimple/src/Pimple/Container.php(118): Shopware\Recovery\Install\ContainerProvider->Shopware\Recovery\Install\{closure}(Object(Pimple\Container))
#12 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/src/app.php(496): Pimple\Container->offsetGet('theme.service')
#13 [internal function]: {closure}()
#14 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Route.php(468): call_user_func_array(Object(Closure), Array)
#15 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Slim.php(1355): Slim\Route->dispatch()
#16 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/Flash.php(85): Slim\Slim->call()
#17 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/MethodOverride.php(92): Slim\Middleware\Flash->call()
#18 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Middleware/PrettyExceptions.php(67): Slim\Middleware\MethodOverride->call()
#19 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/common/vendor/slim/slim/Slim/Slim.php(1300): Slim\Middleware\PrettyExceptions->call()
#20 /var/www/vhosts/hosting129927.a2e16.netcup.net/httpdocs/shopware563/recovery/install/index.php(75): Slim\Slim->run()
#21 {main}

```

&nbsp;

---

<div class="post-metadata">

**Author:** ![Bow](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Bow](https://forum.shopware.com/u/Bow)\
**Post date:** [4. Dezember 2019 um 11:19 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338/2 "2019-12-04T11:19:39Z")

</div>

meine PHP Version&nbsp;ist auf 7.3 eingestellt.

Gruss Bow

---

<div class="post-metadata">

**Author:** ![Shopi](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@Shopi](https://forum.shopware.com/u/Shopi)\
**Post date:** [15. Dezember 2019 um 13:19 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338/3 "2019-12-15T13:19:48Z")

</div>

Habe das gleiche Problem mit 5.6.3, bin auch bei netcup

---

<div class="post-metadata">

**Author:** ![Shopi](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@Shopi](https://forum.shopware.com/u/Shopi)\
**Post date:** [17. Dezember 2019 um 19:13 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338/4 "2019-12-17T19:13:46Z")

</div>

Kann mir jemand helfen, komme nicht weiter?

---

<div class="post-metadata">

**Author:** ![kaskowski](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kaskowski](https://forum.shopware.com/u/kaskowski)\
**Post date:** [20. Dezember 2019 um 08:29 UTC](https://forum.shopware.com/t/shop-neu-aufgesetzt-5-6-3-nach-der-konfiguration-gehts-nicht-weiter/63338/5 "2019-12-20T08:29:19Z")

</div>

Hi,

versucht mal den Ordner&nbsp;/files/update umzubenennen und dann den Shop neu zu laden. Das Update scheint wohl sauber durch zu laufen aber wegen irgendwelchen Berechtigungen des php Nutzers können Dateien final nicht gelöscht werden. Bei mir hat dieses Vorgehen beim Upgrade einer 5.6.3 auf 5.6.4 geholfen.

Hoffentlich hilft es den ein oder andern 😉

VG