# Shop Cache Fehlermeldung

**URL:** <https://forum.shopware.com/t/shop-cache-fehlermeldung/17689>\
**Category:** Shopware 3.5\
**Tags:** administration\
**Created:** [10. Januar 2014 um 08:54 UTC](https://forum.shopware.com/t/shop-cache-fehlermeldung/17689 "2014-01-10T08:54:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![creativi](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@creativi](https://forum.shopware.com/u/creativi)\
**Post date:** [10. Januar 2014 um 08:54 UTC](https://forum.shopware.com/t/shop-cache-fehlermeldung/17689/1 "2014-01-10T08:54:44Z")

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Hallo, ich kann seid einigen Tagen meinen Shop Cache nicht mehr leeren. Meldung: 503 - Service nicht erreichbar: Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. RecursiveDirectoryIterator::\_\_construct(/var/www/vhosts/malennachzahlen-hit.de/httpdocs/cache/templates/cache/backend\_de\_DE\_dcfd8): failed to open dir: Permission denied in Shopware/Controllers/Backend/Cache.php on line 475 Stack trace: #0 [internal function]: RecursiveDirectoryIterator-\>\_\_construct(’/var/www/vhosts…’, 0) #1 Shopware/Controllers/Backend/Cache.php(475): RecursiveDirectoryIterator-\>getChildren() #2 Shopware/Controllers/Backend/Cache.php(399): Shopware\_Controllers\_Backend\_Cache-\>getDirectoryInfo(’/var/www/vhosts…’) #3 Shopware/Controllers/Backend/Cache.php(51): Shopware\_Controllers\_Backend\_Cache-\>getBackendCacheInfo() #4 Enlight/Controller/Action.php(148): Shopware\_Controllers\_Backend\_Cache-\>getInfoAction() #5 Enlight/Controller/Dispatcher/Default.php(521): Enlight\_Controller\_Action-\>dispatch(‚getInfoAction‘) #6 Enlight/Controller/Front.php(214): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #7 Shopware/Components/HttpCache/HttpKernel.php(79): Enlight\_Controller\_Front-\>dispatch() #8 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(434): Shopware\Components\HttpCache\HttpKernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #9 Shopware/Components/HttpCache/AppCache.php(242): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #10 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(230): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #11 Shopware/Components/HttpCache/AppCache.php(86): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #12 Shopware/Bootstrap.php(70): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #13 Enlight/Application.php(192): Shopware\_Bootstrap-\>run() #14 shopware.php(83): Enlight\_Application-\>run() #15 {main} Nun habe ich vor einigen Tagen einen Cronjob eingerichtet, diesen direkt auf den Server gelegt. Kann jemand da vielleicht einen Zusammenhang erkennen? Vielen Dank und viele Grüße Mylene

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**Author:** ![dominikkv](https://avatars.discourse-cdn.com/v4/letter/d/9dc877/32.png) [@dominikkv](https://forum.shopware.com/u/dominikkv)\
**Post date:** [11. Januar 2014 um 12:14 UTC](https://forum.shopware.com/t/shop-cache-fehlermeldung/17689/2 "2014-01-11T12:14:05Z")

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> [@](#):
>
> failed to open dir: Permission denied

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**Author:** ![stainlesssteel](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@stainlesssteel](https://forum.shopware.com/u/stainlesssteel)\
**Post date:** [15. Januar 2014 um 10:54 UTC](https://forum.shopware.com/t/shop-cache-fehlermeldung/17689/3 "2014-01-15T10:54:07Z")

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habe das gleiche problem Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. RecursiveDirectoryIterator::\_\_construct(/home/xxx/public\_html/online-shop/cache/general/shopware–8/shopware–89): failed to open dir: Permission denied in Shopware/Controllers/Backend/Cache.php on line 475 Stack trace: #0 [internal function]: RecursiveDirectoryIterator-\>\_\_construct(’/home/xxx/p…’, 0) #1 Shopware/Controllers/Backend/Cache.php(475): RecursiveDirectoryIterator-\>getChildren() #2 Shopware/Controllers/Backend/Cache.php(370): Shopware\_Controllers\_Backend\_Cache-\>getDirectoryInfo(’/home/xxx/p…’) #3 Shopware/Controllers/Backend/Cache.php(49): Shopware\_Controllers\_Backend\_Cache-\>getConfigCacheInfo() #4 Enlight/Controller/Action.php(148): Shopware\_Controllers\_Backend\_Cache-\>getInfoAction() #5 Enlight/Controller/Dispatcher/Default.php(521): Enlight\_Controller\_Action-\>dispatch(‘getInfoAction’) #6 Enlight/Controller/Front.php(214): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #7 Shopware/Components/HttpCache/HttpKernel.php(79): Enlight\_Controller\_Front-\>dispatch() #8 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(434): Shopware\Components\HttpCache\HttpKernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #9 Shopware/Components/HttpCache/AppCache.php(242): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #10 Symfony/Component/HttpKernel/HttpCache/HttpCache.php(230): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #11 Shopware/Components/HttpCache/AppCache.php(86): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #12 Shopware/Bootstrap.php(70): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #13 Enlight/Application.php(192): Shopware\_Bootstrap-\>run() #14 shopware.php(83): Enlight\_Application-\>run() #15 {main}