# "Required package shopware/core not installed" trotz erfolgreicher Installation?

**URL:** <https://forum.shopware.com/t/required-package-shopware-core-not-installed-trotz-erfolgreicher-installation/60832>\
**Category:** Installation / Einstieg\
**Created:** [3. August 2019 um 08:14 UTC](https://forum.shopware.com/t/required-package-shopware-core-not-installed-trotz-erfolgreicher-installation/60832 "2019-08-03T08:14:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![HHK](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HHK](https://forum.shopware.com/u/HHK)\
**Post date:** [3. August 2019 um 08:14 UTC](https://forum.shopware.com/t/required-package-shopware-core-not-installed-trotz-erfolgreicher-installation/60832/1 "2019-08-03T08:14:53Z")

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Hallo liebe Community,

nach (angeblich) erfolgreicher Installation ist der Admin nicht erreichbar. (weiße Blankoseite)  
Mag mir jemand weiterhelfen, was man im nächsten Schritt checken sollte?

Beste Grüße,  
Philipp

**Error log:**

_2019-08-03 08:58:23Error185.207.228.125500POST /api/oauth/token HTTP/1.0_

_366SSL/TLS-Zugriff für Apache2019-08-03 08:58:24Error92.76.151.246500GET /admin HTTP/1.0_

\_366SSL/TLS-Zugriff für Apache2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: PHP Fatal error: Uncaught OutOfBoundsException: Required package „shopware/core“ is not installed: cannot detect its version in /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/FallbackVersions.php:44

Apache-Fehler2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: Stack trace:

Apache-Fehler2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: #0 /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/Versions.php(28): PackageVersions\FallbackVersions::getVersion(‚shopware/core‘)

Apache-Fehler2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: #1 /var/www/vhosts/herzundhand-kunst.de/httpdocs/public/index.php(64): PackageVersions\Versions::getVersion(‚shopware/core‘)

Apache-Fehler2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: #2 {main}

Apache-Fehler2019-08-03 08:58:24Warning185.207.228.125  
mod\_fcgid: stderr: thrown in /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/FallbackVersions.php on line 44

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: PHP Fatal error: Uncaught OutOfBoundsException: Required package „shopware/core“ is not installed: cannot detect its version in /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/FallbackVersions.php:44, referer: [https://herzundhand-kunst.de/recovery/install/finish/](https://herzundhand-kunst.de/recovery/install/finish/)

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: Stack trace:, referer: [https://herzundhand-kunst.de/recovery/install/finish/](https://herzundhand-kunst.de/recovery/install/finish/)

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: #0 /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/Versions.php(28): PackageVersions\FallbackVersions::getVersion(‚shopware/core‘), referer: [https://herzundhand-kunst.de/recovery/install/finish/](https://herzundhand-kunst.de/recovery/install/finish/)

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: #1 /var/www/vhosts/herzundhand-kunst.de/httpdocs/public/index.php(64): PackageVersions\Versions::getVersion(‚shopware/core‘), referer: [https://herzundhand-kunst.de/recovery/install/finish/](https://herzundhand-kunst.de/recovery/install/finish/)

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: #2 {main}, referer: [https://herzundhand-kunst.de/recovery/install/finish/](https://herzundhand-kunst.de/recovery/install/finish/)

Apache-Fehler2019-08-03 08:58:24Warning92.76.151.246  
mod\_fcgid: stderr: thrown in /var/www/vhosts/herzundhand-kunst.de/httpdocs/vendor/ocramius/package-versions/src/PackageVersions/FallbackVersions.php on line 44, referer: [https://herzundhand-kunst.de/recovery/install/finish/\_](https://herzundhand-kunst.de/recovery/install/finish/_)

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<div class="post-metadata">

**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\
**Post date:** [3. August 2019 um 09:14 UTC](https://forum.shopware.com/t/required-package-shopware-core-not-installed-trotz-erfolgreicher-installation/60832/2 "2019-08-03T09:14:02Z")

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Hast du die Dateien direkt auf dem Server entpackt oder einzeln hochgeladen? Beim Upload werden gerne mal Dateien übersprungen&nbsp;

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**Author:** ![sndo](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@sndo](https://forum.shopware.com/u/sndo)\
**Post date:** [3. August 2019 um 10:13 UTC](https://forum.shopware.com/t/required-package-shopware-core-not-installed-trotz-erfolgreicher-installation/60832/3 "2019-08-03T10:13:41Z")

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Hast Du eventuell die Installsource via Mac (Safari) runtergeladen und dann verwendet?

&nbsp;

==\> Safari packt das zip direkt aus (dabei werden .\_\* Dateien erzeugt und die Berechtigungen stimmen nicht mehr).

&nbsp;

=\> wenn ja, verwende auf dem Mac den Chrome (der lässt das zip in ruhe) und lade das zip an den gewünschten Ort und packe es dort aus.