# REDIS Session Handler sorgt für Fehler. **URL:** \ **Category:** Administration\ **Created:** [8. Oktober 2019 um 16:31 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219 "2019-10-08T16:31:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![dewib](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@dewib](https://forum.shopware.com/u/dewib)\ **Post date:** [8. Oktober 2019 um 16:31 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/1 "2019-10-08T16:31:55Z")
Hallo. Ich möchte in meiner Shopware 5.5.10 Installation den REDIS Session Handler nutzen. Gehostet wird bei [all-inkl.com](http://all-inkl.com) auf einem Managed Server, redis wurde heute vom Support installiert. Gemäß [der Anleitung hier](https://developers.shopware.com/sysadmins-guide/sessions/#redis) hab ich meine config.php dann entsprechend ergänzt um diesen Eintrag: ``` 'session' => [ 'save_handler' => 'redis', 'save_path' => "tcp://127.0.0.1:6379", ], 'backendsession' => [ 'save_handler' => 'redis', 'save_path' => "tcp://127.0.0.1:6379", ], ```   Mein Frontend lädt dann aber gar nicht mehr (HTTP Error 500) und das Backend wirft folgenden Fehler aus: ``` Zend_Session::start() - /www/htdocs/INSTALLATIONSPFAD/tester/engine/Library/Zend/Session.php(Line:468): Error #2 session_start(): Failed to read session data: files (path: tcp://127.0.0.1:6379) in engine/Library/Zend/Session.php on line 481 Stack trace: #0 engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(374): Zend_Session::start(Array) #1 engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware_Plugins_Backend_Auth_Bootstrap->onInitResourceBackendSession(Object(Enlight_Event_EventArgs)) #2 custom/plugins/FroshProfiler/Components/Event/EventManager.php(329): Enlight_Event_Handler_Plugin->execute(Object(Enlight_Event_EventArgs)) #3 custom/plugins/FroshProfiler/Components/Event/EventManager.php(132): FroshProfiler\Components\Event\EventManager->parentNotifyUntil('Enlight_Bootstr...', Object(Enlight_Event_EventArgs)) #4 engine/Shopware/Components/DependencyInjection/Container.php(195): FroshProfiler\Components\Event\EventManager->notifyUntil('Enlight_Bootstr...', Array) #5 engine/Shopware/Components/DependencyInjection/Container.php(156): Shopware\Components\DependencyInjection\Container->doLoad('backendsession') #6 engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(391): Shopware\Components\DependencyInjection\Container->load('backendsession') #7 engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware_Plugins_Backend_Auth_Bootstrap->onInitResourceAuth(Object(Enlight_Event_EventArgs)) #8 custom/plugins/FroshProfiler/Components/Event/EventManager.php(329): Enlight_Event_Handler_Plugin->execute(Object(Enlight_Event_EventArgs)) #9 custom/plugins/FroshProfiler/Components/Event/EventManager.php(132): FroshProfiler\Components\Event\EventManager->parentNotifyUntil('Enlight_Bootstr...', Object(Enlight_Event_EventArgs)) #10 engine/Shopware/Components/DependencyInjection/Container.php(195): FroshProfiler\Components\Event\EventManager->notifyUntil('Enlight_Bootstr...', Array) #11 engine/Shopware/Components/DependencyInjection/Container.php(138): Shopware\Components\DependencyInjection\Container->doLoad('auth', 1) #12 engine/Library/Enlight/Plugin/Bootstrap.php(120): Shopware\Components\DependencyInjection\Container->get('auth') #13 engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(457): Enlight_Plugin_Bootstrap->get('Auth') #14 engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(426): Shopware_Plugins_Backend_Auth_Bootstrap->getCurrentLocale() #15 engine/Shopware/Plugins/Default/Backend/Auth/Bootstrap.php(214): Shopware_Plugins_Backend_Auth_Bootstrap->initLocale() #16 engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware_Plugins_Backend_Auth_Bootstrap->onPreDispatchBackend(Object(Enlight_Controller_ActionEventArgs)) #17 custom/plugins/FroshProfiler/Components/Event/EventManager.php(296): Enlight_Event_Handler_Plugin->execute(Object(Enlight_Controller_ActionEventArgs)) #18 custom/plugins/FroshProfiler/Components/Event/EventManager.php(84): FroshProfiler\Components\Event\EventManager->parentNotify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs)) #19 engine/Library/Enlight/Controller/Action.php(170): FroshProfiler\Components\Event\EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs)) #20 engine/Library/Enlight/Controller/Dispatcher/Default.php(563): Enlight_Controller_Action->dispatch('indexAction') #21 engine/Library/Enlight/Controller/Front.php(222): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #22 engine/Shopware/Kernel.php(202): Enlight_Controller_Front->dispatch() #23 vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #24 vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true) #25 engine/Shopware/Components/HttpCache/AppCache.php(260): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #26 vendor/symfony/http-kernel/HttpCache/HttpCache.php(238): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #27 engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true) #28 shopware.php(122): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #29 {main} ```   Was mach ich falsch?  ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [8. Oktober 2019 um 17:09 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/2 "2019-10-08T17:09:11Z")
Liest sich so, als ob der Shop sich nicht zu deiner Redis Installation verbinden kann. ---
**Author:** ![dewib](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@dewib](https://forum.shopware.com/u/dewib)\ **Post date:** [8. Oktober 2019 um 17:25 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/3 "2019-10-08T17:25:25Z")
Hm. Und wie lös ich das Problemchen? Any ideas? ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [8. Oktober 2019 um 17:39 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/4 "2019-10-08T17:39:17Z")
Naja, würde erstmal per SSH einen CURL oder Ping an die Adresse machen und schauen, ob der Redis wirklich unter dem Port erreichbar ist. ---
**Author:** ![dewib](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@dewib](https://forum.shopware.com/u/dewib)\ **Post date:** [9. Oktober 2019 um 09:11 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/5 "2019-10-09T09:11:20Z")
Es lag anscheinend ein Fehler im PHP-Redis Modul vor. Der all-inkl Support hat das beheben können. Jetzt läuft’s. ---
**Author:** ![IT-ServiceLange](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@IT-ServiceLange](https://forum.shopware.com/u/IT-ServiceLange)\ **Post date:** [18. Januar 2024 um 18:33 UTC](https://forum.shopware.com/t/redis-session-handler-sorgt-fur-fehler/62219/6 "2024-01-18T18:33:33Z")
Hi, wie haben die das Problem behoben? Ich habe den gleichen Fehler: ```auto Failed to read session data: files (path: tcp://127.0.0.1:6379) ``` Es wird „files“ angezeigt, obwohl redis konfiguriert wurde.