# Profile page not showing! **URL:** \ **Category:** International (English Only)\ **Tags:** general\ **Created:** [19. Juli 2018 um 08:58 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166 "2018-07-19T08:58:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![fooligun](https://avatars.discourse-cdn.com/v4/letter/f/ba8739/32.png) [@fooligun](https://forum.shopware.com/u/fooligun)\ **Post date:** [19. Juli 2018 um 08:58 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/1 "2018-07-19T08:58:45Z")
Installed the latest version of Shopware. Registration works. But after registration, you can not access the profile page. In the upper corner indicates that the authorization was. Account page does not show, only registration. I tried to open via chore and firefox Third-Party Plugins did not install **My system:** - Apache / 2.4.29 (Ubuntu 18.04) - PHP Version 7.2 - All php extensions are installed What’s wrong?   ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/1/10b145ec32c65c09e447452956a27ba75d165ff0.png)   ---
**Author:** ![testseeders](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@testseeders](https://forum.shopware.com/u/testseeders)\ **Post date:** [16. August 2018 um 06:46 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/2 "2018-08-16T06:46:21Z")
Same Problem with me If When I try to open page related to account. Only redirect register and login page If anyone has an answer please assist me to solve my problem Thanks in advance ---
**Author:** ![SebastianKloepper](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/sebastiankloepper/32/21435_2.png) [@SebastianKloepper](https://forum.shopware.com/u/SebastianKloepper)\ **Post date:** [16. August 2018 um 07:02 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/3 "2018-08-16T07:02:18Z")
Are your really logged in? The shop cookie can remember the last user / the last log in. So it is possible to show the name or personalized content (e.g. products by customer stream). But you are noch logged into the account! > **[Shopware Documentation](https://docs.shopware.com/en)** This feature is provided by the SLT cookie ---
**Author:** ![testseeders](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@testseeders](https://forum.shopware.com/u/testseeders)\ **Post date:** [16. August 2018 um 07:40 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/4 "2018-08-16T07:40:06Z")
of course, I have already logged in and also login token generated. please see in top navigation show my account name: > **[Screenshot](https://prnt.sc/kj7t44)** > > Captured with Lightshot Shopware Login Tokens (SLT) enables: > **[Screenshot](https://prnt.sc/kj7uz9)** > > Captured with Lightshot     ---
**Author:** ![SebastianKloepper](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/sebastiankloepper/32/21435_2.png) [@SebastianKloepper](https://forum.shopware.com/u/SebastianKloepper)\ **Post date:** [16. August 2018 um 07:54 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/5 "2018-08-16T07:54:31Z")
When you close the browser the session is destroyed. You always have to do a new login to enter the profile page. The SLT cookie only can show the name. The session to place order or enter the profile page isn’t saved to this cookie.  Whe you start the browser, you have to re-login to see the profile ---
**Author:** ![testseeders](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@testseeders](https://forum.shopware.com/u/testseeders)\ **Post date:** [16. August 2018 um 09:07 UTC](https://forum.shopware.com/t/profile-page-not-showing/54166/6 "2018-08-16T09:07:36Z")
When closing the browser customer name shown in the top navigation, I can try to re-login but the problem remains the same. In the system info **session.auto\_start** required  **0** and version **0** so why cross(X) sign show?? Please see below image: > **[Screenshot](https://prnt.sc/kj90k2)** > > Captured with Lightshot Thanks for guide me but issue not solved