# Probleme beim Kundenimport

**URL:** <https://forum.shopware.com/t/probleme-beim-kundenimport/12777>\
**Category:** Shopware 3.5\
**Tags:** other\
**Created:** [18. April 2013 um 17:56 UTC](https://forum.shopware.com/t/probleme-beim-kundenimport/12777 "2013-04-18T17:56:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/2/9/29c7587ba660f00e4995d1743162782e5d6d8653.svg) [@system](https://forum.shopware.com/u/system)\
**Post date:** [18. April 2013 um 17:56 UTC](https://forum.shopware.com/t/probleme-beim-kundenimport/12777/1 "2013-04-18T17:56:59Z")

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Hallo, ich habe eine 18000 Kundendatensätze als csv Datei. Datei ist so angelegt wie im Tutorial beschrieben. Server sagt nach einiger Zeit: Fatal error: Uncaught exception ‘PDOException’ with message ‘SQLSTATE[HY000]: General error: 2006 MySQL server has gone away’ in /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Statement/Pdo.php:228 Stack trace: #0 /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Statement/Pdo.php(228): PDOStatement-\>execute(Array) #1 /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Statement.php(300): Zend\_Db\_Statement\_Pdo-\>\_execute(Array) #2 /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Adapter/Abstract.php(479): Zend\_Db\_Statement-\>execute(Array) #3 /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend\_Db\_Adapter\_Abstract-\>query(‘DESCRIBE `s_cor...', Array) #4 /home/httpd/docs/shopware.casatel.de/engine/Library/Enlight/Components/Db/Adapter/Pdo/Mysql.php(75): Zend_Db_Adapter_Pdo_Abstract-\>query('DESCRIBE `s\_cor…’, Array) #5 /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Adapter/Pdo/Mysql.php(169): Enlight\_Components\_Db\_Adapter\_Pdo\_My in /home/httpd/docs/shopware.casatel.de/engine/Library/Zend/Db/Statement/Pdo.php on line 234 Woran könnte das liegen?

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**Author:** ![ratzinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/ratzinger/32/15949_2.png) [@ratzinger](https://forum.shopware.com/u/ratzinger)\
**Post date:** [19. April 2013 um 08:44 UTC](https://forum.shopware.com/t/probleme-beim-kundenimport/12777/2 "2013-04-19T08:44:12Z")

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18000 sind zuviel. probier mal 18 x 1000 oder so. denke das wird gehen…