# Problem installing shopware 6.4.17

**URL:** <https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014>\
**Category:** Shopware 6 (English)\
**Tags:** installation--gettin\
**Created:** [8. November 2022 um 17:35 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014 "2022-11-08T17:35:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![joh](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@joh](https://forum.shopware.com/u/joh)\
**Post date:** [8. November 2022 um 17:35 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014/1 "2022-11-08T17:35:45Z")

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Hi,

I want to test shopware. I try to install it on a test machine with Debian 10. Apache is set up to point the doc-root to the public folder.  
From the Download-page or the Install-page I download [https://www.shopware.com/en/Download/redirect/version/sw6/file/install\_v6.4.17.0\_37b398016799dadf0408ac6647d7a0903a477d99.zip](https://www.shopware.com/en/Download/redirect/version/sw6/file/install_v6.4.17.0_37b398016799dadf0408ac6647d7a0903a477d99.zip)  
I unzip it and open the host. I will be greeted with 404 not found. The index.php is loaded and redirects to the URL /installer which is not there.  
I checked the directory on the server, no such file. In the folder containing public, there is a README.md. This file seems to talk about a repository. The installation instructions outlined are CLI based and quite different from what the website say.  
Do I have the correct installer file???

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**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\
**Post date:** [8. November 2022 um 17:45 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014/2 "2022-11-08T17:45:11Z")

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Hi,

/installer is a virtual directory. You need to have your .htaccess readable and the mod\_rewrite Apache module needs to be available.

Regards

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**Author:** ![joh](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@joh](https://forum.shopware.com/u/joh)\
**Post date:** [8. November 2022 um 18:02 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014/3 "2022-11-08T18:02:03Z")

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Hi Scoopex,

.htaccess is there and readable and mod\_rewrite is active.  
As I read the htaccess, if mod-rewrite was missing, it would redirect to index.php

thx, best

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**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\
**Post date:** [8. November 2022 um 18:08 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014/4 "2022-11-08T18:08:28Z")

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Well, the one or the other is the cause of your problem. You may also want to check your server logfiles and if you just enabled the mod\_rewrite module make sure to restart the Apache daemon.

Regards

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**Author:** ![joh](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@joh](https://forum.shopware.com/u/joh)\
**Post date:** [8. November 2022 um 18:52 UTC](https://forum.shopware.com/t/problem-installing-shopware-6-4-17/97014/5 "2022-11-08T18:52:57Z")

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I checked my PHP modules, installed some, reloaded apache and page and voila - the installer is there.

Thx again