# Orders are not displaying in the backend

**URL:** https://forum.shopware.com/t/orders-are-not-displaying-in-the-backend/21476
**Category:** Shopware 3.5
**Tags:** general
**Created:** [22. Juli 2014 um 17:03 UTC](https://forum.shopware.com/t/orders-are-not-displaying-in-the-backend/21476 "2014-07-22T17:03:53Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![bullets4peace](https://avatars.discourse-cdn.com/v4/letter/b/49beb7/32.png) [@bullets4peace](https://forum.shopware.com/u/bullets4peace)
#### Post date: [22. Juli 2014 um 17:03 UTC](https://forum.shopware.com/t/orders-are-not-displaying-in-the-backend/21476/1 "2014-07-22T17:03:53Z")

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We are having a small issue with ShopWare that we cannot seem to solve. Recently we have added a new domain by cloning an existing shop. After installing 4.3 successfully we copied over the database, media files and template from the origional page. All went well and the page is up and running smoothly after one or two tweaks in the DB and deleting all the customer and order information. The one issue reaming is that new orders are not displaying in the backend! They are being saved to s\_orders and are visible in the daily sales widget. Do you have any idea where the problem might be? Here are the tables we cleared: TRUNCATE `s_user`; TRUNCATE `s_user_attributes`; TRUNCATE `s_user_billingaddress`; TRUNCATE `s_user_billingaddress_attributes`; TRUNCATE `s_user_debit`; TRUNCATE `s_user_shippingaddress`; TRUNCATE `s_user_shippingaddress_attributes`; TRUNCATE `s_order`; TRUNCATE `s_order_attributes`; TRUNCATE `s_order_basket`; TRUNCATE `s_order_basket_attributes`; TRUNCATE `s_order_billingaddress`; TRUNCATE `s_order_billingaddress_attributes`; TRUNCATE `s_order_comparisons`; TRUNCATE `s_order_details`; TRUNCATE `s_order_details_attributes`; TRUNCATE `s_order_documents`; TRUNCATE `s_order_documents_attributes`; TRUNCATE `s_order_esd`; TRUNCATE `s_order_history`; TRUNCATE `s_order_notes`; TRUNCATE `s_order_shippingaddress`; TRUNCATE `s_order_shippingaddress_attributes`; TRUNCATE `s_statistics_currentusers`; TRUNCATE `s_statistics_pool`; TRUNCATE `s_statistics_referer`; TRUNCATE `s_statistics_search`; TRUNCATE `s_statistics_visitors`; ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/2f0984456f8dd47c5beb0a68b72c3d6cf62ef2aa.jpeg)

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### Author: ![SebastianKloepper](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/sebastiankloepper/32/21435_2.png) [@SebastianKloepper](https://forum.shopware.com/u/SebastianKloepper)
#### Post date: [22. Juli 2014 um 22:31 UTC](https://forum.shopware.com/t/orders-are-not-displaying-in-the-backend/21476/2 "2014-07-22T22:31:07Z")

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Hi, your ordernumbers are always 1 I think you deleted / truncated the database table with the numbers for invoices, orders and so on In the widget I see the ordernumbers with 1. Ordernumbers should be unique to display in the overview. Insert the table s\_order\_number from installbase and change the ordernumbers in s\_order I think that’s the solution Sebastian `INSERT INTO `s_order_number` (`id`, `number`, `name`, `desc`) VALUES (1, 20001, 'user', 'Kunden'), (920, 20000, 'invoice', 'Bestellungen'), (921, 20000, 'doc\_1', 'Lieferscheine'), (922, 20000, 'doc\_2', 'Gutschriften'), (924, 20000, 'doc\_0', 'Rechnungen'), (925, 10000, 'articleordernumber', 'Artikelbestellnummer '), (926, 10000, 'sSERVICE1', 'Service - 1'), (927, 10000, 'sSERVICE2', 'Service - 2'), (928, 110, 'blogordernumber', 'Blog - ID');`

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### Author: ![bullets4peace](https://avatars.discourse-cdn.com/v4/letter/b/49beb7/32.png) [@bullets4peace](https://forum.shopware.com/u/bullets4peace)
#### Post date: [28. Juli 2014 um 12:22 UTC](https://forum.shopware.com/t/orders-are-not-displaying-in-the-backend/21476/3 "2014-07-28T12:22:36Z")

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Wow thank you Sebastian, that solved the issue.
