# Order confirmation is not sent

**URL:** <https://forum.shopware.com/t/order-confirmation-is-not-sent/101878>\
**Category:** Administration\
**Tags:** administration\
**Created:** [11. November 2023 um 17:51 UTC](https://forum.shopware.com/t/order-confirmation-is-not-sent/101878 "2023-11-11T17:51:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![shopadmintest](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@shopadmintest](https://forum.shopware.com/u/shopadmintest)\
**Post date:** [11. November 2023 um 17:51 UTC](https://forum.shopware.com/t/order-confirmation-is-not-sent/101878/1 "2023-11-11T17:51:09Z")

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I have created a test customer and ordered a product. However, no order confirmation is sent. Where should I look to solve the problem in the settings?