# Missing orders in order overview

**URL:** <https://forum.shopware.com/t/missing-orders-in-order-overview/97090>\
**Category:** Administration\
**Created:** [14. November 2022 um 10:21 UTC](https://forum.shopware.com/t/missing-orders-in-order-overview/97090 "2022-11-14T10:21:08Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![marco.meister](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@marco.meister](https://forum.shopware.com/u/marco.meister)\
**Post date:** [14. November 2022 um 10:21 UTC](https://forum.shopware.com/t/missing-orders-in-order-overview/97090/1 "2022-11-14T10:21:08Z")

</div>

Dear Shopware-community,

we recently had the problem that orders simply disappeared from the overview and can no longer be found.

 ![Screenshot_1](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/8/4/84f0a88b1990a6fc1801c4eb8da10056a6e5b855.jpeg)

However, when I search for the orders (order numbers) in the database, they are there.

Example: order number 21712

 ![Screenshot_2](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/2/1/218c01dc4cd1b73f27c7ef64798e0a4b6dafb9f2.jpeg)  
Same problem is in the customers order overview. They are missing too.

Does anyone have a suggestion for solving the problem? If not, I would open a ticket.

All plugins have been disabled for testing purposes, but nothing has chanched.

SW Version 6.4.16.1

---

<div class="post-metadata">

**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [14. November 2022 um 10:33 UTC](https://forum.shopware.com/t/missing-orders-in-order-overview/97090/2 "2022-11-14T10:33:37Z")

</div>

This is an known issue seen in a very small number of installations. Shopware does not know the reason yet. Maybe I will find the bug note…

> [@Bestellungen nach Bearbeiten und Speichern verschwunden](https://forum.shopware.com/t/bestellungen-nach-bearbeiten-und-speichern-verschwunden/94832/5):
>
> @p.weitkamp Hallo Herr Weitkamp, ich habe bereits einen Kommentar im Ticket hinterlassen. Leider haben wir auch noch nichts zur Repro herausgefunden. Scheint jedoch mit dem letzten Update hereingekommen zu sein. Haben Sie denn für Ihre Kunden einen manuellen Workaround, wie man die „verschwundenen“ Bestellungen wieder sichtbar machen kann? Danke & viele Grüße, Ralf Bernert

---

<div class="post-metadata">

**Author:** ![marco.meister](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@marco.meister](https://forum.shopware.com/u/marco.meister)\
**Post date:** [14. November 2022 um 10:55 UTC](https://forum.shopware.com/t/missing-orders-in-order-overview/97090/3 "2022-11-14T10:55:41Z")

</div>

i voted for the implementation Ticket: NEXT-23915 … thank you @Max_Shop