# Licensing host unknown

**URL:** <https://forum.shopware.com/t/licensing-host-unknown/100233>\
**Category:** Shopware 6 (English)\
**Created:** [23. Juni 2023 um 17:47 UTC](https://forum.shopware.com/t/licensing-host-unknown/100233 "2023-06-23T17:47:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mstcdo](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@mstcdo](https://forum.shopware.com/u/mstcdo)\
**Post date:** [23. Juni 2023 um 17:47 UTC](https://forum.shopware.com/t/licensing-host-unknown/100233/1 "2023-06-23T17:47:28Z")

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why can not active test environment? How different is the test environment to the production environment?

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**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [23. Juni 2023 um 19:19 UTC](https://forum.shopware.com/t/licensing-host-unknown/100233/2 "2023-06-23T19:19:19Z")

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There is no difference. If you want to „buy“ plugins, you have to register your shop with a public accessible domain. Then you can download the plugins as a zip and test them on your local environment.

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**Author:** ![shopware-qdigital](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@shopware-qdigital](https://forum.shopware.com/u/shopware-qdigital)\
**Post date:** [13. August 2024 um 09:35 UTC](https://forum.shopware.com/t/licensing-host-unknown/100233/3 "2024-08-13T09:35:37Z")

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I Purchased a free plugin for my Dev-Environment (at first), the shop domain is registered in my account, I see that licence. But I can not login with the same credentials in my shopware: Licensing host unknown. When i look at the info in [account.shopware.com](http://account.shopware.com) at using-type (Verwendungstyp) it says that there should be no issue, so no need to manually download a zip and implement it ourself…  
 ![Bildschirmfoto 2024-08-13 um 11.32.12](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/0/b/0bcc39536adcd91f80e9e31b718ce4712f410f13.png)

We cloned that vm before, could it be that some sort of ID is stored at a place that causes the missmatch?  
The sw-domain-hash.html worked, so I guess that should be fine.

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**Author:** ![Max\_Shop](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@Max\_Shop](https://forum.shopware.com/u/Max_Shop)\
**Post date:** [14. August 2024 um 15:45 UTC](https://forum.shopware.com/t/licensing-host-unknown/100233/4 "2024-08-14T15:45:39Z")

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The domain entered in Settings \> Shopware Account must be the same like in [account.shopware.com](http://account.shopware.com)

Then you should be able to login under Extensions \> My Extensions \> Shopware Account.

It might be possible that your shop version is newer that the plugin is compatible with.