# Invoice does not show ?

**URL:** <https://forum.shopware.com/t/invoice-does-not-show/69542>\
**Category:** Administration (EN)\
**Created:** [11. September 2020 um 15:32 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542 "2020-09-11T15:32:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Fil](https://avatars.discourse-cdn.com/v4/letter/f/bc8723/32.png) [@Fil](https://forum.shopware.com/u/Fil)\
**Post date:** [11. September 2020 um 15:32 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542/1 "2020-09-11T15:32:14Z")

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Hello together,

Invoices are not displayed. In Safari it shows:&nbsp;“blocked plug-in” and in Google Chrome the page is empty.

&nbsp;

Information:

- All plugins are deactivated

- Version: v6.3.1.0 Stable Version

&nbsp;

What could be the reason?

Do you know the problem or do you have ideas?

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**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\
**Post date:** [11. September 2020 um 15:41 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542/2 "2020-09-11T15:41:37Z")

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The problem is, that Safari needs a certain header to show the file directly and this header was removed due to security reasons. There are currently only two ways:

- Save the document with Control + s

- use another browser

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**Author:** ![Fil](https://avatars.discourse-cdn.com/v4/letter/f/bc8723/32.png) [@Fil](https://forum.shopware.com/u/Fil)\
**Post date:** [11. September 2020 um 15:46 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542/3 "2020-09-11T15:46:34Z")

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Hi Moritz,

thanks for the quick feedback!

Will this be fixed in the future?

&nbsp;

Best regards

Fil

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**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\
**Post date:** [11. September 2020 um 16:17 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542/4 "2020-09-11T16:17:48Z")

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We don’t know how to fix this without disabling a security feature. So I doubt that this will be fixed in the near future, but we will evaluate it regularily, if there is a possible solution.

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**Author:** ![Fil](https://avatars.discourse-cdn.com/v4/letter/f/bc8723/32.png) [@Fil](https://forum.shopware.com/u/Fil)\
**Post date:** [14. September 2020 um 09:33 UTC](https://forum.shopware.com/t/invoice-does-not-show/69542/5 "2020-09-14T09:33:02Z")

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A possible way to do this is to use a temporary solution:

When the document button is pressed, the document will automatically download as a PDF.