# Installation Error

**URL:** https://forum.shopware.com/t/installation-error/60462
**Category:** Installation / Einstieg
**Created:** [16. Juli 2019 um 13:11 UTC](https://forum.shopware.com/t/installation-error/60462 "2019-07-16T13:11:43Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![iammeet](https://avatars.discourse-cdn.com/v4/letter/i/b19c9b/32.png) [@iammeet](https://forum.shopware.com/u/iammeet)
#### Post date: [16. Juli 2019 um 13:11 UTC](https://forum.shopware.com/t/installation-error/60462/1 "2019-07-16T13:11:43Z")

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Key path “file:///app/config/jwt/public.pem” does not exist or is not readable

how do i solve this?

&nbsp;

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### Author: ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [16. Juli 2019 um 13:48 UTC](https://forum.shopware.com/t/installation-error/60462/2 "2019-07-16T13:48:38Z")

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By adjusting the file owner of your shopware installation according to the system you are using. The key needs 0600 permissions and the &nbsp;Webserver needs access to it. Changing the owner of the files to the one that runs the webserver should be sufficient.

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### Author: ![mkviu](https://avatars.discourse-cdn.com/v4/letter/m/d6d6ee/32.png) [@mkviu](https://forum.shopware.com/u/mkviu)
#### Post date: [26. August 2019 um 11:14 UTC](https://forum.shopware.com/t/installation-error/60462/3 "2019-08-26T11:14:16Z")

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chown application:application /app/config/jwt/p\* for everone that wants to copy&paste 😉

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### Author: ![kp777](https://avatars.discourse-cdn.com/v4/letter/k/59ef9b/32.png) [@kp777](https://forum.shopware.com/u/kp777)
#### Post date: [15. April 2020 um 06:58 UTC](https://forum.shopware.com/t/installation-error/60462/4 "2020-04-15T06:58:58Z")

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Well, this suggestions are perfect but not working. I can neither change attributes nor owner of files or folder. I am in the container with root rights! So any other suggestions?

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### Author: ![conglom\_o](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@conglom\_o](https://forum.shopware.com/u/conglom_o)
#### Post date: [28. April 2020 um 13:54 UTC](https://forum.shopware.com/t/installation-error/60462/5 "2020-04-28T13:54:38Z")

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The directory&nbsp;jwt has not set the x flag by default.

```
chmod +x config/jwt

```

solved it in my case.

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### Author: ![asad07538](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/asad07538/32/20120_2.png) [@asad07538](https://forum.shopware.com/u/asad07538)
#### Post date: [17. März 2023 um 07:44 UTC](https://forum.shopware.com/t/installation-error/60462/6 "2023-03-17T07:44:44Z")

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# User Notice: Key file „file:///var/www/html/config/jwt/private.pem“ permissions are not correct, recommend changing to 600 or 660 instead of 777