# Import-Export is not Completed and stuck in process method

**URL:** <https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474>\
**Category:** Shopware 6 (German)\
**Created:** [28. März 2024 um 13:24 UTC](https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474 "2024-03-28T13:24:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![smit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/smit/32/23417_2.png) [@smit](https://forum.shopware.com/u/smit)\
**Post date:** [28. März 2024 um 13:24 UTC](https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474/1 "2024-03-28T13:24:05Z")

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Hello EveryOne,

I am facing the import-export issue in shopware 6 backend. I am facing that the data or csv I have put into export or import after the process method it will not generate the records and process method executes infinitely.

![image](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/5/4/5417be3e888a4e76927be4ad436d412ebf668d2e.png)

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**Author:** ![patrickLeenders](https://avatars.discourse-cdn.com/v4/letter/p/34f0e0/32.png) [@patrickLeenders](https://forum.shopware.com/u/patrickLeenders)\
**Post date:** [16. April 2024 um 07:59 UTC](https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474/2 "2024-04-16T07:59:24Z")

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@smit Hi, have you found a solution for this? We are suddenly experiencing this too. The odd thing is that it sometimes works and sometimes doesn’t. There are no error messages anywhere.

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**Author:** ![smit](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/smit/32/23417_2.png) [@smit](https://forum.shopware.com/u/smit)\
**Post date:** [16. April 2024 um 08:38 UTC](https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474/3 "2024-04-16T08:38:27Z")

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@patrickLeenders No. I am still facing this issue.

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**Author:** ![dohlan80](https://avatars.discourse-cdn.com/v4/letter/d/cab0a1/32.png) [@dohlan80](https://forum.shopware.com/u/dohlan80)\
**Post date:** [21. Mai 2024 um 04:27 UTC](https://forum.shopware.com/t/import-export-is-not-completed-and-stuck-in-process-method/103474/4 "2024-05-21T04:27:19Z")

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Same Problem here, since a while now. I guess it is something to do with server setup, local environment works fine.