# Import / export advanced error **URL:** \ **Category:** International (English Only)\ **Tags:** general\ **Created:** [23. November 2015 um 23:21 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472 "2015-11-23T23:21:46Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [23. November 2015 um 23:21 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/1 "2015-11-23T23:21:46Z")
Hello community,:shopware: trying to use new i/er,receiving this error as soon as i try to export. Any solutions?☹ Best regards.:thumbup: ---
**Author:** ![TimmeHosting](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/timmehosting/32/15580_2.png) [@TimmeHosting](https://forum.shopware.com/u/TimmeHosting)\ **Post date:** [24. November 2015 um 01:09 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/2 "2015-11-24T01:09:57Z")
Did you check the website’s error log and the Shopware error log for anything that might be related to this issue? ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [24. November 2015 um 09:56 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/3 "2015-11-24T09:56:26Z")
Hello, thank you for replay, i have attached the error code. Dont understand the problem. [http://pastebin.com/rHBiRgRQ](http://pastebin.com/rHBiRgRQ) Best regards :thumbup: :shopware: ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [26. November 2015 um 10:36 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/4 "2015-11-26T10:36:34Z")
Hello community :shopware: Wanted to remind quickly that my problem is still open. :shock: waiting for solutions Best regards ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [29. November 2015 um 10:21 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/5 "2015-11-29T10:21:52Z")
bump :thumbup: ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [29. November 2015 um 13:38 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/6 "2015-11-29T13:38:10Z")
Hello, i guess that the profile is broken. Does the export work with the standard article profile? The header of the error message is missing, can you provide the full error message? There should be something above the stack trace. Moritz ---
**Author:** ![baudy](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@baudy](https://forum.shopware.com/u/baudy)\ **Post date:** [29. November 2015 um 14:39 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/7 "2015-11-29T14:39:06Z")
Do you have installed all Apache mods you Need.? ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [29. November 2015 um 18:55 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/8 "2015-11-29T18:55:41Z")
[quote=„baudy“]Do you have installed all Apache mods you Need.?[/quote] yes [quote=„Moritz Naczenski“]Hello, i guess that the profile is broken. Does the export work with the standard article profile? The header of the error message is missing [/quote] You mean standard export modul? If, then yes. If you mean advanced, none of profiles works, this error appeals. [quote=„Moritz Naczenski“] can you provide the full error message? There should be something above the stack trace. Moritz[/quote] Please assist me on that ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. November 2015 um 15:02 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/9 "2015-11-30T15:02:27Z")
Problem not solved yet. :wtf: ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [30. November 2015 um 17:28 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/10 "2015-11-30T17:28:54Z")
[quote=“U365”] [quote=“Moritz Naczenski”] can you provide the full error message? There should be something above the stack trace. Moritz[/quote] Please assist me on that[/quote] You only need to provide the full error message. It’s always shown together with the stack trace you posted above. Check the Logs again for a full error message. Which version of the plugin and shopware do you use? Moritz ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. November 2015 um 17:35 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/11 "2015-11-30T17:35:55Z")
Senting you message with download link for error\_log sir :thumbup: Best regards 🙂 ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [30. November 2015 um 18:03 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/12 "2015-11-30T18:03:27Z")
Ok, let me have a look at your backend. Can you provide me a backend-access? ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. November 2015 um 18:11 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/13 "2015-11-30T18:11:11Z")
[quote=„Moritz Naczenski“]Ok, let me have a look at your backend. Can you provide me a backend-access?[/quote] Sure, Sending you message. ---
**Author:** ![U365](https://avatars.discourse-cdn.com/v4/letter/u/f1d935/32.png) [@U365](https://forum.shopware.com/u/U365)\ **Post date:** [30. November 2015 um 19:10 UTC](https://forum.shopware.com/t/import-export-advanced-error/32472/14 "2015-11-30T19:10:31Z")
Ok, one big thanks to Moritz! Finally my problem got solved 🙂 If someone faces this problem, here is the solution: [quote=„Moritz Naczenski“]Hello, the license message appears, because you have a trial-license stored in your license-manager. When you delete this license, the error won’t appear any more. I got an error message while trying to export products: [Semantical Error] line 0, col 2413 near ‚netiIgnoreSC‘: Error: Class Shopware\Models\Attribute\Article has no field or association named netiIgnoreSC There are two possible reasons for this message: - The Cache is old - There was a plugin installed earlier that was not compatible with the import/export module First you can delete the cache via FTP by clearing the folder /var/log/Cache/production…/doctrine/attributes (just delete all .php-files in this folder). Test again if the import/export module works. If this won’t fix your problem you have to delete the wrong associations in s\_article\_attributes. Moritz[/quote] Best regards.