# Hilfe, plötzlich kein Zugriff mehr auf das Backend
**URL:** https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093
**Category:** Administration
**Created:** [12. Februar 2018 um 21:56 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093 "2018-02-12T21:56:49Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@jozi](https://forum.shopware.com/u/jozi)
#### Post date: [12. Februar 2018 um 21:56 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/1 "2018-02-12T21:56:49Z")
Hallo,
hoffe auf eure Hilfe. Das Thema gibt es schon öfter, habe auch alles versucht, komme jedoch nicht mehr ins Backend. Fehlermeldung:
```
Ups! Ein Fehler ist aufgetreten!
Die nachfolgenden Hinweise sollten Dir weiterhelfen.
The provided CSRF-Token is invalid. If you're sure that the request to path "/Onlineshop/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. in engine/Shopware/Components/CSRFTokenValidator.php on line 110
Stack trace:
#0 engine/Library/Enlight/Event/Handler/Default.php(91): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs))
#1 engine/Library/Enlight/Event/EventManager.php(218): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs))
#2 engine/Library/Enlight/Controller/Action.php(142): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs))
#3 engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('indexAction')
#4 engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp))
#5 engine/Shopware/Kernel.php(191): Enlight_Controller_Front->dispatch()
#6 vendor/symfony/http-kernel/HttpCache/HttpCache.php(484): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#7 engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL)
#8 vendor/symfony/http-kernel/HttpCache/HttpCache.php(251): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true)
#9 engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true)
#10 shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request))
#11 {main}
```
Ich habe das Bootstrap-Theme bzw. ein eigenes Theme als Plugin laufen. Shopware ist auf dem neuesten Stand, sprich 5.3.7.
Heute vormittag ging alles noch und ich habe sehr viele Artikel angelegt. Jetzt am abend, obwohl PC nie ausgeschalten kam auf einmal die Fehlermeldung und es wird nur unaufhörlich das „Login wird geladen“ bzw. eben diese Fehlermeldung angezeigt.
Hoffe auf eine Lösung, da sonst die Arbeit von 3 Wochen Artikelanlage, Eigenschaften usw. futsch sind und ich wieder von vorne anfangen muss.
---
### Author:  [@jozi](https://forum.shopware.com/u/jozi)
#### Post date: [12. Februar 2018 um 22:00 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/2 "2018-02-12T22:00:06Z")
Logfile
```
[2018-02-12 20:47:08] core.CRITICAL: SQLSTATE[HY000]: General error: 1015 Can't lock file (errno: 165 - Table is read only) [] {"uid":"a4a6d41"}
[2018-02-12 20:48:28] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"efe51b3"}
[2018-02-12 20:48:28] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"efe51b3"}
[2018-02-12 20:48:28] core.ERROR: Shopware\Components\CSRFTokenValidationException: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. in /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/CSRFTokenValidator.php:110 Stack trace: #0 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/Handler/Default.php(91): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs)) #1 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/EventManager.php(218): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs)) #2 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Action.php(142): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs)) #3 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('indexAction') #4 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #5 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Kernel.php(191): Enlight_Controller_Front->dispatch() #6 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(484): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(251): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/.sites/74/site2991830/web/xxx/shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main} [] {"uid":"efe51b3"}
[2018-02-12 21:52:28] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"4c3fc28"}
[2018-02-12 21:52:28] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"4c3fc28"}
[2018-02-12 21:52:28] core.ERROR: Shopware\Components\CSRFTokenValidationException: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. in /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/CSRFTokenValidator.php:110 Stack trace: #0 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/Handler/Default.php(91): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs)) #1 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/EventManager.php(218): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs)) #2 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Action.php(142): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs)) #3 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('indexAction') #4 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #5 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Kernel.php(191): Enlight_Controller_Front->dispatch() #6 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(484): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(251): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/.sites/74/site2991830/web/xxx/shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main} [] {"uid":"4c3fc28"}
[2018-02-12 21:57:29] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"41c80b0"}
[2018-02-12 21:57:29] core.CRITICAL: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. [] {"uid":"41c80b0"}
[2018-02-12 21:57:29] core.ERROR: Shopware\Components\CSRFTokenValidationException: The provided CSRF-Token is invalid. If you're sure that the request to path "/xxx/backend/Login?file=app&no-cache=1518464904" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. in /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/CSRFTokenValidator.php:110 Stack trace: #0 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/Handler/Default.php(91): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs)) #1 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Event/EventManager.php(218): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs)) #2 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Action.php(142): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs)) #3 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('indexAction') #4 /home/.sites/74/site2991830/web/xxx/engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #5 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Kernel.php(191): Enlight_Controller_Front->dispatch() #6 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(484): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 /home/.sites/74/site2991830/web/xxx/vendor/symfony/http-kernel/HttpCache/HttpCache.php(251): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 /home/.sites/74/site2991830/web/xxx/engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/.sites/74/site2991830/web/xxx/shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main} [] {"uid":"41c80b0"}
[2018-02-12 22:22:03] core.CRITICAL: SQLSTATE[HY000]: General error: 1015 Can't lock file (errno: 165 - Table is read only) [] {"uid":"8fdf678"}
```
---
### Author:  [@Vitago\_GmbH](https://forum.shopware.com/u/Vitago_GmbH)
#### Post date: [12. Februar 2018 um 22:12 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/3 "2018-02-12T22:12:28Z")
> Hoffe auf eine Lösung, da sonst die Arbeit von 3 Wochen Artikelanlage, Eigenschaften usw. futsch sind und ich wieder von vorne anfangen muss.
Damit sowas nicht passiert gibt es Backups, und von denen kann man nie genug haben. 
---
### Author:  [@sschreier](https://forum.shopware.com/u/sschreier)
#### Post date: [12. Februar 2018 um 22:50 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/4 "2018-02-12T22:50:33Z")
Hallo,
lösch mal den **Browser - Cache** und versuche es dann noch einmal.
Grüße
Sebastian
---
### Author:  [@jozi](https://forum.shopware.com/u/jozi)
#### Post date: [18. Februar 2018 um 00:12 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/5 "2018-02-18T00:12:51Z")
Hallo an euch Beide, danke für die Hilfe, war aber mein Hoster. Der hatte massive Probleme und plötzlich war die Datenbank einfach weg.
---
### Author:  [@raymond](https://forum.shopware.com/u/raymond)
#### Post date: [30. Mai 2018 um 18:13 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/6 "2018-05-30T18:13:17Z")
Selbes Problem und noch keine Lösung.
Tritt nur mit aktuellen Chrome auf. Firefox kein Problem. Cache im Chrome schon gelöscht…keine Auswirkung.
Shopware 5.3.7
---
### Author:  [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [30. Mai 2018 um 18:39 UTC](https://forum.shopware.com/t/hilfe-plotzlich-kein-zugriff-mehr-auf-das-backend/51093/7 "2018-05-30T18:39:12Z")
Der CSRF ist ein Cookie. Irgendwas hängt da bei dir im Browser, vielleicht den Cookie mal manuell löschen.