# Getting error code 1012 during user registration

**URL:** https://forum.shopware.com/t/getting-error-code-1012-during-user-registration/99380
**Category:** Allgemein
**Created:** [18. April 2023 um 15:27 UTC](https://forum.shopware.com/t/getting-error-code-1012-during-user-registration/99380 "2023-04-18T15:27:52Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![ajay.maurya90](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/ajay.maurya90/32/15905_2.png) [@ajay.maurya90](https://forum.shopware.com/u/ajay.maurya90)
#### Post date: [18. April 2023 um 15:27 UTC](https://forum.shopware.com/t/getting-error-code-1012-during-user-registration/99380/1 "2023-04-18T15:27:53Z")

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hi, following exception is recoded in error logs when customer try to register, can any explain what is about and suggestion for solution.

„culprit“:„POST /user/registration“,„environment“:„production“,„exception“:{„values“:[{„type“:„AuthenticationServiceException“,„value“:„Registering user failed for [ajay@yahoo.de](mailto:ajay@yahoo.de) Error code: 1012“,„module“:„org.springframework.security.authentication“