# For different Payment options how can i Customize the confirmation email????

**URL:** https://forum.shopware.com/t/for-different-payment-options-how-can-i-customize-the-confirmation-email/56993
**Category:** International (English Only)
**Tags:** general
**Created:** [11. Dezember 2018 um 05:32 UTC](https://forum.shopware.com/t/for-different-payment-options-how-can-i-customize-the-confirmation-email/56993 "2018-12-11T05:32:10Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![DarlyDixon12](https://avatars.discourse-cdn.com/v4/letter/d/4af34b/32.png) [@DarlyDixon12](https://forum.shopware.com/u/DarlyDixon12)
#### Post date: [11. Dezember 2018 um 05:32 UTC](https://forum.shopware.com/t/for-different-payment-options-how-can-i-customize-the-confirmation-email/56993/1 "2018-12-11T05:32:10Z")

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Hello,&nbsp;

Currently I have the problem, if customers pay in the shop via&nbsp;[https://inro.in/watch-movies-online/](https://inro.in/watch-movies-online/) PayPal, you will receive the same mail as the customers select the “prepayment by bank transfer”.&nbsp;The following text is displayed:&nbsp;

_Attached the bill to your order in our online shop.&nbsp;Payable within 7&nbsp;_[https://inro.in/cyberghost/](https://inro.in/cyberghost/) _working days without deduction.&nbsp;Once the bill is settled, the item goes into the shipping.&nbsp;Thank you for your order and we would appreciate a positive review on&nbsp;_[https://inro.in/expressvpn/](https://inro.in/expressvpn/) _Facebook or Google._

This of course leads to confusion on the part of customers who have already paid by PayPal.&nbsp;

Now I would like to know how or if you can adjust this individually.&nbsp;

Thanks in advance.&nbsp;

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### Author: ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [11. Dezember 2018 um 06:17 UTC](https://forum.shopware.com/t/for-different-payment-options-how-can-i-customize-the-confirmation-email/56993/2 "2018-12-11T06:17:09Z")

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Please have a look at the documentation of the mail templates:&nbsp;[Shopware 5 - Settings - E-Mails](https://docs.shopware.com/en/shopware-5-en/settings/e-mails#e-mail-templates)

Shopware uses smarty as template engine and it is also used to customize the mails. You can simply use the payment-method in an if-statement to customize the mail.