# FirstRunWizard startet immer wieder

**URL:** https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631
**Category:** Installation/Einstieg
**Created:** [12. Februar 2017 um 12:42 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631 "2017-02-12T12:42:16Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![ratatouille](https://avatars.discourse-cdn.com/v4/letter/r/57b2e6/32.png) [@ratatouille](https://forum.shopware.com/u/ratatouille)
#### Post date: [12. Februar 2017 um 12:42 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/1 "2017-02-12T12:42:16Z")

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Hallo!

Warum startet der FirstRunWizard immer wieder von neuem? Liegt es daran, dass eine Shopware-ID noch nicht eingegeben wurde?

Grüße

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### Author: ![TimmeHosting](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/timmehosting/32/15580_2.png) [@TimmeHosting](https://forum.shopware.com/u/TimmeHosting)
#### Post date: [12. Februar 2017 um 17:11 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/2 "2017-02-12T17:11:36Z")

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Gibt es eine Fehlermeldung im Error-Log der Website oder in den Shopware-Logs?

![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/385eaa628505df573ebf33722f780335f53ac1b2.png)

Timme Hosting - schnelles nginx-Hosting

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### Author: ![ratatouille](https://avatars.discourse-cdn.com/v4/letter/r/57b2e6/32.png) [@ratatouille](https://forum.shopware.com/u/ratatouille)
#### Post date: [12. Februar 2017 um 18:37 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/3 "2017-02-12T18:37:47Z")

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> [@TimmeHosting schrieb:](https://forum.shopware.com/profile/9009/TimmeHosting "TimmeHosting")
> 
> Gibt es eine Fehlermeldung im Error-Log der Website oder in den Shopware-Logs
> 
> Es gibt im Shopware-Log eine Fehlermeldung:
> 
> [2017-02-12 19:23:31] core.ERROR: exception ‚PDOException‘ with message ‚SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‚966-1‘ for key ‚element\_id\_shop\_id‘‘ in /srv/www/htdocs/shopware/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php:987 Stack trace: #0 /srv/www/htdocs/shopware/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(987): PDOStatement-\>execute() #1 /srv/www/htdocs/shopware/engine/Shopware/Bundle/PluginInstallerBundle/Service/UniqueIdGenerator/UniqueIdGenerator.php(102): Doctrine\DBAL\Connection-\>executeUpdate(‚INSERT INTO s\_c…‘, Array) #2 /srv/www/htdocs/shopware/engine/Shopware/Bundle/PluginInstallerBundle/Service/UniqueIdGenerator/UniqueIdGenerator.php(61): Shopware\Bundle\PluginInstallerBundle\Service\UniqueIdGenerator\UniqueIdGenerator-\>storeUniqueIdInDb(‚eBRKtGBij0FBI8X…‘) #3 /srv/www/htdocs/shopware/engine/Shopware/Bundle/PluginInstallerBundle/StoreClient.php(277): Shopware\Bundle\PluginInstallerBundle\Service\UniqueIdGenerator\UniqueIdGenerator-  
> \>getUniqueId() #4 /srv/www/htdocs/shopware/engine/Shopware/Controllers/Backend/FirstRunWizardPluginManager.php(157): Shopware\Bundle\PluginInstallerBundle\StoreClient-\>doTrackEvent(‚First Run Wizar…‘) #5 /srv/www/htdocs/shopware/engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Backend\_FirstRunWizardPluginManager-\>getLocalizationsAction() #6 /srv/www/htdocs/shopware/engine/Library/Enlight/Controller/Dispatcher/Default.php(523): Enlight\_Controller\_Action-\>dispatch(‚getLocalization…‘) #7 /srv/www/htdocs/shopware/engine/Library/Enlight/Controller/Front.php(223): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #8 /srv/www/htdocs/shopware/engine/Shopware/Kernel.php(179): Enlight\_Controller\_Front-\>dispatch() #9 /srv/www/htdocs/shopware/vendor/symfony/http-kernel/HttpCache/HttpCache.php(487): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #10 /srv/www/htdocs/  
> shopware/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #11 /srv/www/htdocs/shopware/vendor/symfony/http-kernel/HttpCache/HttpCache.php(258): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #12 /srv/www/htdocs/shopware/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #13 /srv/www/htdocs/shopware/shopware.php(117): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #14 {main}&nbsp; Next exception ‚Doctrine\DBAL\DBALException‘ with message ‚An exception occurred while executing ‚INSERT INTO s\_core\_config\_values (element\_id, shop\_id, value) VALUES ( (SELECT id FROM s\_core\_config\_elements WHERE name LIKE ‚trackingUniqueId‘ LIMIT 1), 1, ? )‘ with params [„s:32:"  
> eBRKtGBij0FBI8X1fa3SnYvcf6r8ZvHD";“]:&nbsp; SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‚966-1‘ for key ‚element\_id\_shop\_id‘‘&nbsp; …
> 
> &nbsp;
> 
> Anfangen kann ich damit nicht viel. Es deutet auf eine Inkonsitenz in der Datenbank hin.
> 
> &nbsp;
> 
> Grüße
> 
> &nbsp;

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### Author: ![kulli](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@kulli](https://forum.shopware.com/u/kulli)
#### Post date: [12. Februar 2017 um 18:53 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/4 "2017-02-12T18:53:30Z")

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Möglicherweise auf eine bereits benutzte Datenbank draufinstalliert ?

Mal mit ner komplett Neuen leeren probieren.

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### Author: ![ratatouille](https://avatars.discourse-cdn.com/v4/letter/r/57b2e6/32.png) [@ratatouille](https://forum.shopware.com/u/ratatouille)
#### Post date: [12. Februar 2017 um 20:51 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/5 "2017-02-12T20:51:53Z")

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Ich hab’s mit einer neuen, leeren Datenbank versucht, der FirstRunWizard wird dennoch immer wieder aufgerufen. Naja, dann eben nicht.

Grüße

&nbsp;

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### Author: ![kulli](https://avatars.discourse-cdn.com/v4/letter/k/a3d4f5/32.png) [@kulli](https://forum.shopware.com/u/kulli)
#### Post date: [13. Februar 2017 um 04:53 UTC](https://forum.shopware.com/t/firstrunwizard-startet-immer-wieder/43631/6 "2017-02-13T04:53:56Z")

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vielleicht hilft ja das:

[https://forum.shopware.com/discussion/comment/185866/#Comment\_185866](https://forum.shopware.com/discussion/comment/185866/#Comment_185866)

oder die forensuche