# Fehlermeldung nach Installation **URL:** \ **Category:** Shopware 3.5\ **Tags:** installation--gettin\ **Created:** [15. September 2014 um 08:56 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428 "2014-09-15T08:56:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Lekiam](https://avatars.discourse-cdn.com/v4/letter/l/f04885/32.png) [@Lekiam](https://forum.shopware.com/u/Lekiam)\ **Post date:** [15. September 2014 um 08:56 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/1 "2014-09-15T08:56:02Z")
Hallo Community, habe Shopware erfolgreich installiert, allerdings folgt eine Fehlermeldung wenn ich ins Backend gehe. Fehlerinformationen Shopware.apps.Order /backend/Order/load/ Service Unavailable 503 / GET -------------------------------- Bei Fehlerbeschreibung steht folgendes: ## Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. ### Unable to load template snippet ‚string:{include file=„backend/order/model/order\_history.js“} {include file=„backend/order/model/order.js“} {include file=„backend/order/model/attribute.js“} {include file=„backend/order/model/billing.js“} {include file=„backend/order/model/shipping.js“} {include file=„backend/order/model/tax.js“} {include file=„backend/order/model/debit.js“} {include file=„backend/order/model/payment.js“} {include file=„backend/order/model/payment\_instance.js“} {include file=„backend/order/model/voucher.js“} {include file=„backend/order/model/configuration.js“} {include file=„backend/order/model/receipt.js“} {include file=„backend/order/model/receipt\_attribute.js“} {include file=„backend/order/model/position.js“} {include file=„backend/order/model/position\_attribute.js“} {include file=„backend/order/model/mail.js“} {include file=„backend/order/model/billing\_attribute.js“} {include file=„backend/order/model/shipping\_attribute.js“} {include file=„backend/order/model/statistic.js“} {include file=„backend/order/model/detail\_batch.js“} {include file=„backend/order/model/list\_batch.js“} {include file=„backend/order/view/main/window.js“} {include file=„backend/order/view/detail/window.js“} {include file=„backend/order/view/detail/overview.js“} {include file=„backend/order/view/detail/communication.js“} {include file=„backend/order/view/detail/position.js“} {include file=„backend/order/view/detail/document.js“} {include file=„backend/order/view/detail/detail.js“} {include file=„backend/order/view/detail/billing.js“} {include file=„backend/order/view/detail/shipping.js“} {include file=„backend/order/view/detail/debit.js“} {include file=„backend/order/view/detail/order\_history.js“} {include file=„backend/order/view/detail/configuration.js“} {include file=„backend/order/view/list/filter.js“} {include file=„backend/order/view/list/list.js“} {include file=„backend/order/view/list/navigation.js“} {include file=„backend/order/view/list/statistic.js“} {include file=„backend/order/view/list/position.js“} {include file=„backend/order/view/list/document.js“} {include file=„backend/order/view/batch/window.js“} {include file=„backend/order/view/batch/mail.js“} {include file=„backend/order/view/batch/form.js“} {include file=„backend/order/view/batch/list.js“} {include file=„backend/order/view/batch/progress.js“} {include file=„backend/order/store/order\_history.js“} {include file=„backend/order/store/order.js“} {include file=„backend/order/store/voucher.js“} {include file=„backend/order/store/doc\_type.js“} {include file=„backend/order/store/statistic.js“} {include file=„backend/order/store/configuration.js“} {include file=„backend/order/store/batch.js“} {include file=„backend/order/store/tax.js“} {include file=„backend/order/store/detail\_batch.js“} {include file=„backend/order/store/list\_batch.js“} {include file=„backend/order/controller/main.js“} {include file=„backend/order/controller/list.js“} {include file=„backend/order/controller/filter.js“} {include file=„backend/order/controller/detail.js“} {include file=„backend/order/controller/batch.js“}|backend/order/payment\_methods/controller/detail.js|backend/order/payment\_methods/view/detail/payment\_methods.js‘ in Smarty/sysplugins/smarty\_internal\_templatebase.php on line 127 ### Stack trace: ``` #0 Enlight/View/Default.php(273): Smarty\_Internal\_TemplateBase-\>fetch() #1 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(212): Enlight\_View\_Default-\>render(Object(Enlight\_Template\_Default)) #2 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(238): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>renderTemplate(Object(Enlight\_Template\_Default)) #3 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(136): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>render() #4 [internal function]: Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>onPostDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #5 Enlight/Event/Handler/Default.php(91): call\_user\_func(Array, Object(Enlight\_Controller\_ActionEventArgs)) #6 Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #7 Enlight/Controller/Action.php(202): Enlight\_Event\_EventManager-\>notify('Enlight\_Control...', Object(Enlight\_Controller\_ActionEventArgs)) #8 Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch('loadAction') #9 Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #10 Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #11 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(472): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #12 Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #13 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(243): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #14 Shopware/Components/HttpCache/AppCache.php(102): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #15 shopware.php(109): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #16 {main} ```   --------------------------------------------- Kann jemand von euch damit etwas anfangen und mir helfen das ich den Fehler beheben kann? Ich danke euch im voraus. Mit freundlichen Grüßen Lekiam ---
**Author:** ![Shopwareianer](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@Shopwareianer](https://forum.shopware.com/u/Shopwareianer)\ **Post date:** [15. September 2014 um 09:14 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/2 "2014-09-15T09:14:44Z")
Existiert die Datei “backend/order/model/order\_history.js” ? ---
**Author:** ![Lekiam](https://avatars.discourse-cdn.com/v4/letter/l/f04885/32.png) [@Lekiam](https://forum.shopware.com/u/Lekiam)\ **Post date:** [15. September 2014 um 09:23 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/3 "2014-09-15T09:23:18Z")
[quote=„kayyy“]Existiert die Datei „backend/order/model/order\_history.js“ ?[/quote] Ja, diese Datei existiert. MFG ---
**Author:** ![MSB](https://avatars.discourse-cdn.com/v4/letter/m/6a8cbe/32.png) [@MSB](https://forum.shopware.com/u/MSB)\ **Post date:** [18. September 2014 um 10:36 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/4 "2014-09-18T10:36:21Z")
habe die gleiche fehlermeldung!! Hat jemand bereits eine Loesung parat? Ich kann auch den Versankosten button nicht aufrufen ---
**Author:** ![Shopwareianer](https://avatars.discourse-cdn.com/v4/letter/s/b4bc9f/32.png) [@Shopwareianer](https://forum.shopware.com/u/Shopwareianer)\ **Post date:** [18. September 2014 um 15:12 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/5 "2014-09-18T15:12:27Z")
Werden die System Vorraussetzungen erfüllt ? [http://wiki.shopware.de/Systemcheck-Too … l\_894.html](http://wiki.shopware.de/Systemcheck-Tool-Shopware-4%5C_detail%5C_894.html) ---
**Author:** ![gwa](https://avatars.discourse-cdn.com/v4/letter/g/d6d6ee/32.png) [@gwa](https://forum.shopware.com/u/gwa)\ **Post date:** [23. Februar 2015 um 09:30 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/6 "2015-02-23T09:30:21Z")
Same Promlem! Gibt es schon eine Lösung? ---
**Author:** ![naztyone](https://avatars.discourse-cdn.com/v4/letter/n/5e9695/32.png) [@naztyone](https://forum.shopware.com/u/naztyone)\ **Post date:** [14. April 2015 um 11:56 UTC](https://forum.shopware.com/t/fehlermeldung-nach-installation/22428/7 "2015-04-14T11:56:58Z")
Ich hole den Thread nochmal hoch. Ich habe 2 Installationen auf einem Server. Beide in verschiedenen Ordnern. Die eine geht, bei der anderen die gleiche Fehlemeldung. Alle Voraussetzungen werden erfüllt. Woran kann das liegen?