# Fehler: Could not send order mail

**URL:** <https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849>\
**Category:** Allgemein\
**Created:** [28. März 2017 um 12:38 UTC](https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849 "2017-03-28T12:38:35Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![PvP](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@PvP](https://forum.shopware.com/u/PvP)\
**Post date:** [28. März 2017 um 12:38 UTC](https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849/1 "2017-03-28T12:38:35Z")

</div>

Hallo liebe Community!

Ich habe heute meine erste Order mit der neuen Shopware-Version erhalten… dabei erhielt ich folgende Fehlermeldung per Email:

&nbsp;

Message:

```
 Could not send order mail for ordernumber 20001 to address xxx[.de](mailto:bine_gv@web.de)

```

Time:

```
 2017-03-28T13:59:02.601646+0200

```

Channel:

```
 core

```

Context:

```
 { "exception": { "class": "Enlight\_Exception", "message": "Syntax Error 07" on line 33 "{/if}" unknown tag "ifclose"", "code": 0, "file": "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/StringCompiler.php:171", "trace": ["/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/StringCompiler.php:144", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/TemplateMail.php:224", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/TemplateMail.php:185", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Core/sOrder.php:1214", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Core/sOrder.php:836", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Controllers/Frontend/Payment.php:114", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Plugins/Community/Frontend/SwagPaymentPaypal/Controllers/Frontend/PaymentPaypal.php:511", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Plugins/Community/Frontend/SwagPaymentPaypal/Controllers/Frontend/PaymentPaypal.php:311", "/mnt/webs/a0/31/54229431/htdocs/engine/Library/Enlight/Controller/Action.php:159", "/mnt/webs/a0/31/54229431/htdocs/engine/Library/Enlight/Controller/Dispatcher/Default.php:523", "/mnt/webs/a0/31/54229431/htdocs/engine/Library/Enlight/Controller/Front.php:223", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Kernel.php:180", "/mnt/webs/a0/31/54229431/htdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php:487", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/HttpCache/AppCache.php:255", "/mnt/webs/a0/31/54229431/htdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php:444", "/mnt/webs/a0/31/54229431/htdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php:344", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/HttpCache/AppCache.php:178", "/mnt/webs/a0/31/54229431/htdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php:210", "/mnt/webs/a0/31/54229431/htdocs/engine/Shopware/Components/HttpCache/AppCache.php:114", "/mnt/webs/a0/31/54229431/htdocs/shopware.php:117"] } }

```

request:

```
 { "uri": "/payment\_paypal/return?token=EC-42A94771YM1514930&PayerID=xxx", "method": "GET", "query": { "token": "EC-42A94771YM1514930", "PayerID": "xxx", "module": "frontend", "controller": "payment\_paypal", "action": "return" }, "post": [] }

```

session:

```
 No session data available

```

shopId:

```
 1

```

shopName:

```
 &nbsp;

```

Hat Irgendwer eine Idee, woran das liegt??

&nbsp;

Beste Grüße

PvP

&nbsp;

&nbsp;

---

<div class="post-metadata">

**Author:** ![megadruck](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@megadruck](https://forum.shopware.com/u/megadruck)\
**Post date:** [29. März 2017 um 06:12 UTC](https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849/2 "2017-03-29T06:12:10Z")

</div>

Schau mal in den Emailvorlagen… Da ist ein unbekannter Tag "

```
 ifclose

```

drin, den der Smarty Compiler nicht interpretieren kann. Vermutlich einer der Vorlagen, die von Paypal angestossen werden.

---

<div class="post-metadata">

**Author:** ![PvP](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@PvP](https://forum.shopware.com/u/PvP)\
**Post date:** [6. April 2017 um 08:23 UTC](https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849/3 "2017-04-06T08:23:54Z")

</div>

Danke megadruck für die Antwort.

Nur leider kann ich das nicht selber lösen, dafür kenne ich mich zuwenig aus.

Update: ich glaub, ich habs gefunden… werde berichten ob der Fehler nun behoben ist 🙂

---

<div class="post-metadata">

**Author:** ![PvP](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@PvP](https://forum.shopware.com/u/PvP)\
**Post date:** [25. April 2017 um 12:05 UTC](https://forum.shopware.com/t/fehler-could-not-send-order-mail/44849/4 "2017-04-25T12:05:21Z")

</div>

Der Fehler ist behoben, danke megadruck!

In Zeile 33 war ein&nbsp; {/if} , das da nicht hingehörte.

&nbsp;

&nbsp;

```
 &nbsp;

```

&nbsp;

&nbsp;