# Fatal Error! Ich komme nicht mehr ins Backend und der Shop ist offline! **URL:** \ **Category:** Shopware 5\ **Created:** [3. November 2022 um 09:46 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935 "2022-11-03T09:46:18Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![michael811](https://avatars.discourse-cdn.com/v4/letter/m/57b2e6/32.png) [@michael811](https://forum.shopware.com/u/michael811)\ **Post date:** [3. November 2022 um 09:46 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/1 "2022-11-03T09:46:19Z")
Hallo zusammen, wenn ich Versuche ins Backend zu kommen, bekomme ich folgenden Fehler: **Fatal error** : Uncaught ArgumentCountError: Too few arguments to function Shopware\_Plugins\_Core\_ErrorHandler\_Bootstrap::errorHandler(), 4 passed and exactly 5 expected in /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Plugins/Default/Core/ErrorHandler/Bootstrap.php:183 Stack trace: #0 [internal function]: Shopware\_Plugins\_Core\_ErrorHandler\_Bootstrap-\>errorHandler() #1 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/dependency-injection/Container.php(516): trigger\_error() #2 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/dependency-injection/Container.php(307): Symfony\Component\DependencyInjection\Container-\>normalizeId() #3 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/DependencyInjection/Container.php(204): Symfony\Component\DependencyInjection\Container-\>get() #4 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/DependencyInjection/Container.php(138): Shopware\Components\DependencyInjection\Container-\>doLoad() #5 /var/www/vhosts/ricordea-bay.de/httpdocs/var/cache/production\_201906060858/proxies/ShopwareProduction9889b16955cbd681e260f06e6324f343f7fb0911ProjectContainer.php(1862): Shopware\Components\DependencyInjection\Container-\>get() #6 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/dependency-injection/Container.php(306): ShopwareProduction9889b16955cbd681e260f06e6324f343f7fb0911ProjectContainer-\>getModelsService() #7 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/DependencyInjection/Container.php(204): Symfony\Component\DependencyInjection\Container-\>get() #8 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/DependencyInjection/Container.php(138): Shopware\Components\DependencyInjection\Container-\>doLoad() #9 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Plugin/Bootstrap.php(120): Shopware\Components\DependencyInjection\Container-\>get() #10 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Plugins/Community/Backend/SwagImportExport/Bootstrap.php(126): Enlight\_Plugin\_Bootstrap-\>get() #11 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Plugin/Bootstrap.php(86): Shopware\_Plugins\_Backend\_SwagImportExport\_Bootstrap-\>afterInit() #12 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Plugin/PluginCollection.php(86): Enlight\_Plugin\_Bootstrap-\>setCollection() #13 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Plugin/Namespace/Config.php(95): Enlight\_Plugin\_PluginCollection-\>registerPlugin() #14 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Plugin/PluginCollection.php(114): Enlight\_Plugin\_Namespace\_Config-\>load() #15 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Event/Handler/Plugin.php(99): Enlight\_Plugin\_PluginCollection-\>get() #16 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Event/Handler/Plugin.php(142): Enlight\_Event\_Handler\_Plugin-\>Plugin() #17 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Event/EventManager.php(219): Enlight\_Event\_Handler\_Plugin-\>execute() #18 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Library/Enlight/Controller/Front.php(131): Enlight\_Event\_EventManager-\>notify() #19 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Kernel.php(202): Enlight\_Controller\_Front-\>dispatch() #20 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel-\>handle() #21 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle() #22 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(260): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward() #23 /var/www/vhosts/ricordea-bay.de/httpdocs/vendor/symfony/http-kernel/HttpCache/HttpCache.php(238): Shopware\Components\HttpCache\AppCache-\>forward() #24 /var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass() #25 /var/www/vhosts/ricordea-bay.de/httpdocs/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle() #26 {main} thrown in **/var/www/vhosts/ricordea-bay.de/httpdocs/engine/Shopware/Plugins/Default/Core/ErrorHandler/Bootstrap.php** on line **183** Kann mir hier bitte jemand weiterhelfen? Ganz lieben Dank und viele Grüße, Michael ---
**Author:** ![Michael\_Telgmann](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/michael_telgmann/32/20289_2.png) [@Michael\_Telgmann](https://forum.shopware.com/u/Michael_Telgmann)\ **Post date:** [3. November 2022 um 09:49 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/2 "2022-11-03T09:49:22Z")
Hallo Michael, kürzlich die PHP version hochgesetzt? Welche Shopware Version setzt du ein? Viele Grüße aus Schöppingen Michael Telgmann ---
**Author:** ![steffenpfeil](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@steffenpfeil](https://forum.shopware.com/u/steffenpfeil)\ **Post date:** [16. November 2022 um 09:37 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/3 "2022-11-16T09:37:03Z")
Hallo @Michael_Telgmann ! Ich habe das selbe problem nach dem update auf PHP 8.0 (auch in 8.1). Backend und Frontend nicht mehr erreichbar, und das Error Log sagt folgendes: `[Wed Nov 16 10:22:04 2022] [php:error] [pid 1971] [client 217.231.208.162] [host lclux.de] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Shopware_Plugins_Core_ErrorHandler_Bootstrap::errorHandler(), 4 passed and exactly 5 expected in /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Plugins/Default/Core/ErrorHandler/Bootstrap.php:182\nStack trace:\n#0 [internal function]: Shopware_Plugins_Core_ErrorHandler_Bootstrap-]errorHandler(16384, 'The "events" se...', '/is/htdocs/wp12...', 282)\n#1 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/dependency-injection/Container.php(282): trigger_error('The "events" se...', 16384)\n#2 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/DependencyInjection/Container.php(197): Symfony\\Component\\DependencyInjection\\Container-]get('events')\n#3 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/DependencyInjection/Container.php(143): Shopware\\Components\\DependencyInjection\\Container-]doLoad('monolog.handler...', 1)\n#4 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/ContainerAwareEventManager.php(191): Shopware\\Components\\DependencyInjection\\Container-]get('monolog.handler...')\n#5 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/ContainerAwareEventManager.php(138): Shopware\\Components\\ContainerAwareEventManager-]lazyLoad('enlight_control...')\n#6 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Library/Enlight/Event/EventManager.php(219): Shopware\\Components\\ContainerAwareEventManager-]getListeners('enlight_control...')\n#7 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Library/Enlight/Controller/Front.php(156): Enlight_Event_EventManager-]notify('Enlight_Control...', Object(Enlight_Controller_EventArgs))\n#8 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Kernel.php(202): Enlight_Controller_Front-]dispatch()\n#9 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\\Kernel-]handle(Object(Symfony\\Component\\HttpFoundation\\Request), 1, true)\n#10 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\\Component\\HttpKernel\\HttpCache\\SubRequestHandler::handle(Object(Shopware\\Kernel), Object(Symfony\\Component\\HttpFoundation\\Request), 1, true)\n#11 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\\Component\\HttpKernel\\HttpCache\\HttpCache-]forward(Object(Symfony\\Component\\HttpFoundation\\Request), true, NULL)\n#12 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/http-kernel/HttpCache/HttpCache.php(420): Shopware\\Components\\HttpCache\\AppCache-]forward(Object(Symfony\\Component\\HttpFoundation\\Request), true)\n#13 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/http-kernel/HttpCache/HttpCache.php(317): Symfony\\Component\\HttpKernel\\HttpCache\\HttpCache-]fetch(Object(Symfony\\Component\\HttpFoundation\\Request), true)\n#14 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/HttpCache/AppCache.php(189): Symfony\\Component\\HttpKernel\\HttpCache\\HttpCache-]lookup(Object(Symfony\\Component\\HttpFoundation\\Request), true)\n#15 /is/htdocs/wp12824571_ER5TRZSU0P/www/vendor/symfony/http-kernel/HttpCache/HttpCache.php(192): Shopware\\Components\\HttpCache\\AppCache-]lookup(Object(Symfony\\Component\\HttpFoundation\\Request), true)\n#16 /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Components/HttpCache/AppCache.php(116): Symfony\\Component\\HttpKernel\\HttpCache\\HttpCache-]handle(Object(Symfony\\Component\\HttpFoundation\\Request), 1, true)\n#17 /is/htdocs/wp12824571_ER5TRZSU0P/www/shopware.php(122): Shopware\\Components\\HttpCache\\AppCache-]handle(Object(Symfony\\Component\\HttpFoundation\\Request))\n#18 {main}\n thrown in /is/htdocs/wp12824571_ER5TRZSU0P/www/engine/Shopware/Plugins/Default/Core/ErrorHandler/Bootstrap.php on line 182` Wie bekomme ich das gefixed? ---
**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\ **Post date:** [16. November 2022 um 09:48 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/4 "2022-11-16T09:48:56Z")
Hallo, versuch es mal mit PHP 7.4 - vermutlich hast Du da nicht die aktuellste Shopware 5.7 Version oder ein Plugin aktiv, welches nicht mit PHP 8 kompatibel ist. Viele Grüße ---
**Author:** ![steffenpfeil](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@steffenpfeil](https://forum.shopware.com/u/steffenpfeil)\ **Post date:** [16. November 2022 um 10:32 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/5 "2022-11-16T10:32:57Z")
Hallo @SCOOPEX ! Leider bei HostEurope nicht mehr verfügbar. Die haben 7.4 komplett abgeschaltet. Kunde hat nicht upgedatet. ---
**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\ **Post date:** [16. November 2022 um 10:34 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/6 "2022-11-16T10:34:27Z")
Hallo, dann muss evtl. der Hoster gewechselt werden oder das Update muss halt erfolgen. Viele Grüße ---
**Author:** ![steffenpfeil](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@steffenpfeil](https://forum.shopware.com/u/steffenpfeil)\ **Post date:** [16. November 2022 um 10:36 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/7 "2022-11-16T10:36:11Z")
Kann ich das update denn manuell einspielen, ohne dass ich Zugriff aufs backend habe? ---
**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\ **Post date:** [16. November 2022 um 11:00 UTC](https://forum.shopware.com/t/fatal-error-ich-komme-nicht-mehr-ins-backend-und-der-shop-ist-offline/96935/8 "2022-11-16T11:00:31Z")
Hallo, Du kannst unter [https://www.shopware.com/changelog-sw5/](https://www.shopware.com/changelog-sw5/) das Update Paket herunterladen und per FTP einspielen (wichtig: NICHT das Installations-Paket verwenden). ![Bildschirm­foto 2022-11-16 um 11.50.10](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/8/2/82b7b875eab12a9b0cf5503c2f4c694b7e962e15.png) Danach kannst Du den Updater über [https://www.deineshop-domain.de/recovery/update](https://www.deineshop-domain.de/recovery/update) aufrufen. Evtl. solltest Du vorher Drittanbieter-Plugins in der Datenbank-Tabelle s\_core\_plugins deaktivieren, da nicht-kompatible Plugins das Update abbrechen können. Hier bei dem entsprechenden Plugin bei ACTIVE statt 1 eine 0 setzen. Und natürlich vor dem Update Shopware + Datenbank sichern … Viel Glück!