# Error while registering a shop (Testing environment)

**URL:** <https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534>\
**Category:** International (English Only)\
**Tags:** general\
**Created:** [14. Mai 2019 um 13:38 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534 "2019-05-14T13:38:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![JonasMo](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonasMo](https://forum.shopware.com/u/JonasMo)\
**Post date:** [14. Mai 2019 um 13:38 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/1 "2019-05-14T13:38:12Z")

</div>

We’ve set up a shopware 5.5.8 testing environment. This website blocks all traffic from outside the company network. Now i’m trying to register the shop so i can install some extensions, but i keep getting an error from shopware. Is this because the website blocks all traffic or is there another issue?&nbsp;

I was asked to add this code:

![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/2/2a3227cdbd10fbc509c6eac830a7490e9d09e472.png)

I added this code in the correct file:

![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/6/6f1cc32d33719b8a844058846ce5f5048a371f7d.png)&nbsp;to this file&nbsp; ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/f/fc6b338c96624ef58f1146a8d1eeba648775c76e.png)

The code checks out, as i’ve compared the text with a tool. I do get the following error:

![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/2/2541aee66172a5026b5d6a698793718f110ed2dc.png)

Kind regards, and already thank you for anyone that has an answer

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<div class="post-metadata">

**Author:** ![scriptfarm](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@scriptfarm](https://forum.shopware.com/u/scriptfarm)\
**Post date:** [14. Mai 2019 um 14:21 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/2 "2019-05-14T14:21:37Z")

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```
 create a html file with the name ".be/sw-domain.....". copy the Hash Code "510...." into the html file and upload the file via ftp into the shop root directory.
```

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<div class="post-metadata">

**Author:** ![JonasMo](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonasMo](https://forum.shopware.com/u/JonasMo)\
**Post date:** [14. Mai 2019 um 14:27 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/3 "2019-05-14T14:27:44Z")

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@scriptfarm‍ this is exactly what i did and i can see the page with the code, but shopware still can’t confirm the registration.&nbsp;

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<div class="post-metadata">

**Author:** ![scriptfarm](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@scriptfarm](https://forum.shopware.com/u/scriptfarm)\
**Post date:** [14. Mai 2019 um 14:38 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/4 "2019-05-14T14:38:09Z")

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```
 Change tyour domain suffix, So "ssl" "www" with and without, just change and try

 example :

https://www.domain.com 
http://www.domain.com 
http://domain.com

```

&nbsp;

```
 etc.
```

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<div class="post-metadata">

**Author:** ![JonasMo](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonasMo](https://forum.shopware.com/u/JonasMo)\
**Post date:** [15. Mai 2019 um 07:29 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/5 "2019-05-15T07:29:52Z")

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@scriptfarm‍ i’ve tried your suggestion, but when entering [https://domain.com](https://domain.com) or [http://domain.com](http://domain.com) in the domain field it gives me the error that this isn’t a valid web address.

![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/e/e7cd336c2fbd954b1916170c683694f16236ed6a.png)

I’ve also tried [www.domain.com](http://www.domain.com) but this also doesn’t work for the verification.

I would think that i’d need to whitelist a certain ip address so it can access the page since this is a test environment, but I can’t find anything about this.

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<div class="post-metadata">

**Author:** ![scriptfarm](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@scriptfarm](https://forum.shopware.com/u/scriptfarm)\
**Post date:** [15. Mai 2019 um 07:52 UTC](https://forum.shopware.com/t/error-while-registering-a-shop-testing-environment/59534/6 "2019-05-15T07:52:10Z")

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```
 contact the support, they verify the domain manually..
```