# Error Received an error message. URL: importDatabase Message: Internal Server Error
**URL:** https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757
**Category:** Installation/Einstieg
**Created:** [31. Juli 2019 um 08:46 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757 "2019-07-31T08:46:47Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@freespirit63](https://forum.shopware.com/u/freespirit63)
#### Post date: [31. Juli 2019 um 08:46 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/1 "2019-07-31T08:46:47Z")
Hi Team, (freunde)
bekomme diese message beim DB import bei der installation… any help…?
Error
Received an error message.
URL: importDatabase
Message: Internal Server Error
Please try to fix this error and restart the update.
Response
{“valid”:false,“errorMsg”:“An exception occurred while executing '\n CREATE TABLE `custom_field` (\n `id` BINARY(16) NOT NULL PRIMARY KEY,\n `name` VARCHAR(255) NOT NULL,\n `type` VARCHAR(255) NOT NULL,\n `config` JSON NULL,\n `active` TINYINT(1) NOT NULL DEFAULT 1,\n `set_id` BINARY(16) NULL,\n `created_at` DATETIME(3) NOT NULL,\n `updated_at` DATETIME(3) NULL,\n CONSTRAINT `uniq.custom_field.name` UNIQUE (`name`),\n CONSTRAINT `json.custom_field.config` CHECK(JSON\_VALID(`config`)),\n CONSTRAINT `fk.custom_field.set_id` FOREIGN KEY (set\_id)\n REFERENCES `custom_field_set` (id) ON UPDATE CASCADE ON DELETE CASCADE\n ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4\_unicode\_ci;\n ':\n\nSQLSTATE[HY000]: General error: 1005 Can’t create table `kauwow_wow`.`custom_field` (errno: 150 “Foreign key constraint is incorrectly formed”)”}
Robert
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### Author:  [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [31. Juli 2019 um 08:54 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/2 "2019-07-31T08:54:58Z")
Am besten einmal sicherstellen, dass du mindestens MariaDB 10.3 oder MySQL 5.7 nutzt.
Darüber hinaus gibt es auf manchen Hostingpaketen noch Probleme: [Shopware Issuetracker](https://issues.shopware.com/issues/NEXT-4072)
Das wird beim nächsten EA-Release gefixt.
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### Author:  [@freespirit63](https://forum.shopware.com/u/freespirit63)
#### Post date: [31. Juli 2019 um 09:12 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/3 "2019-07-31T09:12:27Z")
the link made it work thanks for your help!!!
Robert
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### Author:  [@freespirit63](https://forum.shopware.com/u/freespirit63)
#### Post date: [31. Juli 2019 um 09:31 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/4 "2019-07-31T09:31:23Z")
Sir, kannst du mir sagen wie und wo ich die settings mache das der path zu [kauwow.com/public](http://kauwow.com/public) geht? habe es gesucht aber nicht gefunden. ☹
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### Author:  [@Raubfischfreund](https://forum.shopware.com/u/Raubfischfreund)
#### Post date: [21. August 2019 um 21:00 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/5 "2019-08-21T21:00:06Z")
Hast du eine Lösung gefunden?
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### Author:  [@SB1](https://forum.shopware.com/u/SB1)
#### Post date: [21. August 2019 um 21:34 UTC](https://forum.shopware.com/t/error-received-an-error-message-url-importdatabase-message-internal-server-error/60757/6 "2019-08-21T21:34:39Z")
mysql 5.7 oder mariadb 10.3 einsetzen dann sollte es passen