# Error in shop Invalid customergroup **URL:** \ **Category:** Administration\ **Created:** [23. November 2019 um 10:45 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135 "2019-11-23T10:45:12Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![sascha81](https://avatars.discourse-cdn.com/v4/letter/s/eb9ed0/32.png) [@sascha81](https://forum.shopware.com/u/sascha81)\ **Post date:** [23. November 2019 um 10:45 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/1 "2019-11-23T10:45:12Z")
Hallo, ich habe anscheinend ein Problem, es sind nur die Standard Gruppen vorhanden, ich habe auch nichts gelöscht oder mal angelegt und bekomme auf einmal diese Error Meldungen mehrfach am tag.   Message:    Invalid customergroup Time:    2019-11-23T11:39:41.115796+0100 Channel:    core request:    {     “uri”: “/registerFC/index/sValidation/account”,     “method”: “GET”,     “query”: {         “module”: “frontend”,         “controller”: “registerFC”,         “action”: “index”,         “sValidation”: “account”     },     “post”: } session:    No session data available shopId:    1 shopName:    Shopname CRITICAL Message:    Invalid customergroup Time:    2019-11-23T11:39:41.127362+0100 Channel:    core request:    {     “uri”: “/registerFC/index/sValidation/account”,     “method”: “GET”,     “query”: {         “module”: “frontend”,         “controller”: “registerFC”,         “action”: “index”,         “sValidation”: “account”     },     “post”: } session:    No session data available shopId:    1 shopName:    Shopname ERROR Message:    Enlight\_Exception: Invalid customergroup in /www/htdocs/w08514/Shopname.de/engine/Shopware/Controllers/Frontend/Register.php:447 Stack trace: #0 /www/htdocs/w08514/Shopname.de/engine/Shopware/Controllers/Frontend/Register.php(472): Shopware\_Controllers\_Frontend\_Register-\>getCustomerGroupKey() #1 /www/htdocs/w08514/Shopname.de/engine/Shopware/Controllers/Frontend/Register.php(81): Shopware\_Controllers\_Frontend\_Register-\>getRegisterData() #2 /www/htdocs/w08514/Shopname.de/engine/Library/Enlight/Controller/Action.php(192): Shopware\_Controllers\_Frontend\_Register-\>indexAction() #3 /www/htdocs/w08514/Shopname.de/engine/Library/Enlight/Controller/Dispatcher/Default.php(478): Enlight\_Controller\_Action-\>dispatch(‘indexAction’) #4 /www/htdocs/w08514/Shopname.de/engine/Library/Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #5 /www/htdocs/w08514/Shopname.de/engine/Shopware/Kernel.php(185): Enlight\_Controller\_Front-\>dispatch() #6 /www/htdocs/w08514/Shopname.de/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /www/htdocs/w08514/Shopname.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true) #8 /www/htdocs/w08514/Shopname.de/engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #9 /www/htdocs/w08514/Shopname.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(420): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #10 /www/htdocs/w08514/Shopname.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(317): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #11 /www/htdocs/w08514/Shopname.de/engine/Shopware/Components/HttpCache/AppCache.php(183): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #12 /www/htdocs/w08514/Shopname.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(192): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #13 /www/htdocs/w08514/Shopname.de/engine/Shopware/Components/HttpCache/AppCache.php(110): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #14 /www/htdocs/w08514/Shopname.de/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #15 {main} Time:    2019-11-23T11:39:41.128361+0100 Channel:    core request:    {     “uri”: “/registerFC/index/sValidation/account”,     “method”: “GET”,     “query”: {         “module”: “frontend”,         “controller”: “registerFC”,         “action”: “index”,         “sValidation”: “account”     },     “post”: } session:    No session data available shopId:    1 shopName:    Shopname ---
**Author:** ![sascha81](https://avatars.discourse-cdn.com/v4/letter/s/eb9ed0/32.png) [@sascha81](https://forum.shopware.com/u/sascha81)\ **Post date:** [26. November 2019 um 05:48 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/2 "2019-11-26T05:48:53Z")
Keiner eine Idee ? ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [26. November 2019 um 05:51 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/3 "2019-11-26T05:51:26Z")
In der URL fehlt das Kürzel der Kundengruppe. Würde vermuten, dass es ein Bot o.ä. ist, der die URl aufruft. ---
**Author:** ![sascha81](https://avatars.discourse-cdn.com/v4/letter/s/eb9ed0/32.png) [@sascha81](https://forum.shopware.com/u/sascha81)\ **Post date:** [26. November 2019 um 05:55 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/4 "2019-11-26T05:55:42Z")
Ok kann ich das irgendwie unterbinden die errormails machen einen wahnsinnig. ---
**Author:** ![archit](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@archit](https://forum.shopware.com/u/archit)\ **Post date:** [26. November 2019 um 10:00 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/5 "2019-11-26T10:00:32Z")
Hallo wir haben die gleiche Fehlermeldung.   ``` CRITICAL Message: Invalid customergroup Time: 2019-11-25T05:16:41.326578+0100 Channel: core request: { "uri": "/registerFC/index/sValidation/account", "method": "GET", "query": { "module": "frontend", "controller": "registerFC", "action": "index", "sValidation": "account" }, "post": [] } session: No session data available shopId: 1 shopName: Sauna Onlineshop CRITICAL Message: Invalid customergroup Time: 2019-11-25T05:16:41.342744+0100 Channel: core request: { "uri": "/registerFC/index/sValidation/account", "method": "GET", "query": { "module": "frontend", "controller": "registerFC", "action": "index", "sValidation": "account" }, "post": [] } session: No session data available shopId: 1 shopName: Sauna Onlineshop ERROR Message: Enlight_Exception: Invalid customergroup in /home/saunadeluxe/public_html/engine/Shopware/Controllers/Frontend/Register.php:447 Stack trace: #0 /home/saunadeluxe/public_html/engine/Shopware/Controllers/Frontend/Register.php(472): Shopware_Controllers_Frontend_Register->getCustomerGroupKey() #1 /home/saunadeluxe/public_html/engine/Shopware/Controllers/Frontend/Register.php(81): Shopware_Controllers_Frontend_Register->getRegisterData() #2 /home/saunadeluxe/public_html/engine/Library/Enlight/Controller/Action.php(192): Shopware_Controllers_Frontend_Register->indexAction() #3 /home/saunadeluxe/public_html/engine/Library/Enlight/Controller/Dispatcher/Default.php(478): Enlight_Controller_Action->dispatch('indexAction') #4 /home/saunadeluxe/public_html/engine/Library/Enlight/Controller/Front.php(228): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp)) #5 /home/saunadeluxe/public_html/engine/Shopware/Kernel.php(185): Enlight_Controller_Front->dispatch() #6 /home/saunadeluxe/public_html/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /home/saunadeluxe/public_html/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true) #8 /home/saunadeluxe/public_html/engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #9 /home/saunadeluxe/public_html/vendor/symfony/http-kernel/HttpCache/HttpCache.php(420): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true) #10 /home/saunadeluxe/public_html/vendor/symfony/http-kernel/HttpCache/HttpCache.php(317): Symfony\Component\HttpKernel\HttpCache\HttpCache->fetch(Object(Symfony\Component\HttpFoundation\Request), true) #11 /home/saunadeluxe/public_html/engine/Shopware/Components/HttpCache/AppCache.php(183): Symfony\Component\HttpKernel\HttpCache\HttpCache->lookup(Object(Symfony\Component\HttpFoundation\Request), true) #12 /home/saunadeluxe/public_html/vendor/symfony/http-kernel/HttpCache/HttpCache.php(192): Shopware\Components\HttpCache\AppCache->lookup(Object(Symfony\Component\HttpFoundation\Request), true) #13 /home/saunadeluxe/public_html/engine/Shopware/Components/HttpCache/AppCache.php(110): Symfony\Component\HttpKernel\HttpCache\HttpCache->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #14 /home/saunadeluxe/public_html/shopware.php(122): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request)) #15 {main} Time: 2019-11-25T05:16:41.344033+0100 Channel: core request: { "uri": "/registerFC/index/sValidation/account", "method": "GET", "query": { "module": "frontend", "controller": "registerFC", "action": "index", "sValidation": "account" }, "post": [] } session: No session data available shopId: 1 shopName: Sauna Onlineshop ```   ---
**Author:** ![sascha81](https://avatars.discourse-cdn.com/v4/letter/s/eb9ed0/32.png) [@sascha81](https://forum.shopware.com/u/sascha81)\ **Post date:** [26. November 2019 um 17:02 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/6 "2019-11-26T17:02:52Z")
. ---
**Author:** ![Beck33](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Beck33](https://forum.shopware.com/u/Beck33)\ **Post date:** [26. November 2019 um 21:04 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/7 "2019-11-26T21:04:51Z")
Wir haben hier leider das gleiche Problem… ``` { "uri": "/register/index/sValidation/account", "method": "GET", "query": { "module": "frontend", "controller": "register", "action": "index", "sValidation": "account" }, "post": [] } ``` Problem besteht erst einige Tage, kann ich mir auch nicht wirklich erklären. Von normalen Besuchern / Benutzern scheint das nicht zu kommen ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [27. November 2019 um 06:32 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/8 "2019-11-27T06:32:49Z")
/register/index/sValidation/account gibt es als URL halt nicht. Irgendwer oder ein Bot ruft die URL auf und erzeugt die Fehlermeldung. Kann man eigentlich nur abstellen, indem man die URL per htaccess weiterleitet - die Fehlermeldung ist ja erstmal korrekt. ---
**Author:** ![Beck33](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Beck33](https://forum.shopware.com/u/Beck33)\ **Post date:** [27. November 2019 um 11:16 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/9 "2019-11-27T11:16:13Z")
Habe ich jetzt auch so gemacht, danke! Trotzdem seltsam wie sowas plötzlich dauerhaft auftritt. ---
**Author:** ![archit](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@archit](https://forum.shopware.com/u/archit)\ **Post date:** [27. November 2019 um 14:51 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/10 "2019-11-27T14:51:34Z")
Hmm, ich bin mir gerade nicht sicher wie das in der htaccess aussehen soll. Außerdem denke ich das es ja nur ein temporärer fix ist. Ich meine der Fehler ist ja erst seit kurzem vorhanden, und zwar nach dem letzten Update. Vorher lief alles wunderbar. Wäre sehr dankbar, wenn man mir da etwas auf die Sprünge helfen könnte. ---
**Author:** ![Beck33](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@Beck33](https://forum.shopware.com/u/Beck33)\ **Post date:** [28. November 2019 um 10:00 UTC](https://forum.shopware.com/t/error-in-shop-invalid-customergroup/63135/11 "2019-11-28T10:00:14Z")
Ich habe das erstmal so in die htaccess geschrieben: ``` RedirectMatch 301 ^/register/index/sValidation/account https://deinshop.de/register ``` Ich leite auf die /register weiter